- Report: #283966
Complaint Review: DAVID GATES PROGRAM (D.G. ENTERPRISES INC.) - CLIFFSIDE PARK New Jersey
-
Author Confirmed
Why?
DAVID GATES PROGRAM (D.G. ENTERPRISES INC.)
P.O.BOX 1910 CLIFFSIDE PARK, 07010-5910 New Jersey, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
DAVID GATES PROGRAM (D.G. ENTERPRISES INC.) DID NOT COMPLY TO THE LETTER I ENCLOSED (DO NOT SEND IF COST MORE MONEY) CLIFFSIDE PARK New Jersey
*REBUTTAL Owner of company: Invalid Complaint
*REBUTTAL Owner of company: Invalid Complaint
*Author of original report: Refund reply
*Author of original report: Refund reply
*Author of original report: Refund reply
*Author of original report: Refund reply
*REBUTTAL Owner of company: Respectfully, you are incorrect
*Author of original report: REFUND
*Consumer Comment: Refund? I'd like Tony to answer this please
I sent for the program and asked them not to send it if it required more money, because of the fact that I am unemployed. To my disappointment the program arrived. Unfortunately it does cost more money.
The program cost more because you have to place adds in magazines plus you have to buy his books to sell.
The ULTIMATE GUARANTEE that he says he will send you a refund of $2,500 is only good if you place 20 adds at the same time for 30 days in the magazines he advertises in. So don't be fooled.
I sent the program back and got a letter saying that they could not find proof of purchase. You would think that the program with my name on it would be proof.
So I sent a copy of the stub of the money order and a letter. I am now waiting for a response. I sent that letter on 11/9/07.
Tony
HENDERSON, Nevada
U.S.A.
The program cost more because you have to place adds in magazines plus you have to buy his books to sell.
The ULTIMATE GUARANTEE that he says he will send you a refund of $2,500 is only good if you place 20 adds at the same time for 30 days in the magazines he advertises in. So don't be fooled.
I sent the program back and got a letter saying that they could not find proof of purchase. You would think that the program with my name on it would be proof.
So I sent a copy of the stub of the money order and a letter. I am now waiting for a response. I sent that letter on 11/9/07.
Tony
HENDERSON, Nevada
U.S.A.
9 Updates & Rebuttals
Zinx
Toronto,Ontario,
Canada
Refund? I'd like Tony to answer this please
#2Consumer Comment
Sat, December 29, 2007
Tony, did you get refunded $2500 like it says in the ad?
Tony
HENDERSON,Nevada,
U.S.A.
REFUND
#3Author of original report
Tue, November 27, 2007
I DID GET A REFUND FINALLY SO I GUESS THEY ARE GOOD FOR THAT. BUT I STILL THINK DAVID GATES SHOULD BE MORE CLEAR AS TO WHAT IS INVOLVED IN HIS PROGRAM. SO BE INFORMED FROM MY REPORT.
David
Cliffside Park,New Jersey,
U.S.A.
Respectfully, you are incorrect
#4REBUTTAL Owner of company
Thu, November 15, 2007
Anybody can print a simple mailing label. Seeing a similar label to ours on the envelope does not mean you are an original customer by any stretch. Our packages are often sent immediately after an order is received, meaning that by the time an email is received, as you are stating you sent, it is very likely that the program has already been mailed. We do NOT ever ignore emails. That is an absolute rule with us. That notwithstanding, we have, as of today, received the proof of purchase from you. Your refund will be in the mail tomorrow. David Gates has never denied a customer's refund. Ultimately, there indeed was no reason to file a complaint over this matter. Best wishes.
Tony
HENDERSON,Nevada,
U.S.A.
Refund reply
#5Author of original report
Wed, November 14, 2007
I sent the program back in the original envelope with a return to sender and they replied with a letter saying they needed proof of purchase. What better proof is there I ask. I will update this report when I get a refund. However when I sent for the program I sent a e-mail to your company asking them not to send me your program because I learned that day that your program cost more money. Unfortunately my e-mail was ignored and the program was sent. I believe my claim to be a valid complaint.
Tony
HENDERSON,Nevada,
U.S.A.
Refund reply
#6Author of original report
Wed, November 14, 2007
I sent the program back in the original envelope with a return to sender and they replied with a letter saying they needed proof of purchase. What better proof is there I ask. I will update this report when I get a refund. However when I sent for the program I sent a e-mail to your company asking them not to send me your program because I learned that day that your program cost more money. Unfortunately my e-mail was ignored and the program was sent. I believe my claim to be a valid complaint.
Tony
HENDERSON,Nevada,
U.S.A.
Refund reply
#7Author of original report
Wed, November 14, 2007
I sent the program back in the original envelope with a return to sender and they replied with a letter saying they needed proof of purchase. What better proof is there I ask. I will update this report when I get a refund. However when I sent for the program I sent a e-mail to your company asking them not to send me your program because I learned that day that your program cost more money. Unfortunately my e-mail was ignored and the program was sent. I believe my claim to be a valid complaint.
Tony
HENDERSON,Nevada,
U.S.A.
Refund reply
#8Author of original report
Wed, November 14, 2007
I sent the program back in the original envelope with a return to sender and they replied with a letter saying they needed proof of purchase. What better proof is there I ask. I will update this report when I get a refund. However when I sent for the program I sent a e-mail to your company asking them not to send me your program because I learned that day that your program cost more money. Unfortunately my e-mail was ignored and the program was sent. I believe my claim to be a valid complaint.
David
Cliffside Park,New Jersey,
U.S.A.
Invalid Complaint
#9REBUTTAL Owner of company
Mon, November 12, 2007
This persons claim is baseless. Clearly, he did not fully read the material before making his comments. Most people who claim to be dissatisfied are those who dont take the time to read what we send, as is the case here. Second, we do not refund people who received the program second-hand. Only the actual purchaser can be refunded. If this individual returned the item under a different name or address, then proof of payment is required, as we would not be able to match up the name or address it was returned under with an actual customer. ANY company would request the same under these circumstances. If reasonable proof of payment is provided as he is claiming has been sent, then a prompt refund will be issued. There is no merit whatsoever to this complaint.
David
Cliffside Park,New Jersey,
U.S.A.
Invalid Complaint
#10REBUTTAL Owner of company
Mon, November 12, 2007
This persons claim is baseless. Clearly, he did not fully read the material before making his comments. Most people who claim to be dissatisfied are those who dont take the time to read what we send, as is the case here. Second, we do not refund people who received the program second-hand. Only the actual purchaser can be refunded. If this individual returned the item under a different name or address, then proof of payment is required, as we would not be able to match up the name or address it was returned under with an actual customer. ANY company would request the same under these circumstances. If reasonable proof of payment is provided as he is claiming has been sent, then a prompt refund will be issued. There is no merit whatsoever to this complaint.
