- Report: #284206
Complaint Review: Dek 23 Lounge Owned By KM CLUB LLC (HUGHES DAVID) - MIAMI BEACH Florida
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Dek 23 Lounge Owned By KM CLUB LLC (HUGHES DAVID)
655 WASHINGTON AVE MIAMI BEACH, 33139 Florida, U.S.A.
Phone:
305-6741176
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Dek 23 Lounge Owned By KM CLUB LLC In South Beach(HUGHES, DAVID) Charged $500 extra to my Card and forced to sign under duress then kicked out MIAMI BEACH Florida
I have been to this place about 5-7 times before this occured and have usually ordered their "bottle service". At about midnight I had gave my ID and credit card to Samantha DeBianchi (Manager) to hold for the bill. I was sharing a table with a friend who works for this place as a promoter and attends the venue every weekend.
This being a club, I was doing some heavy drinking and at a little past 3am I went to the bathroom. I was approached by 3 bouncers and told that I supposedly broke a shelf and couldnt leave the bathroom. Within a minute my waitress from the other side of the club was in the mens bathroom with a bill for my bottle ($250) plus an additional $400 for the supposedly broker shelt and on top of that they charged me tax and 20% gratuity on the full amount. I was forced to sign the charge and then kicked out to the street drunk, with no phone, keys or wallet (were in a friends car who was still inside). I had to take a cab home ($60) and not being able to enter my apartment until the next day since i had no means of getting in touch with my friends and didnt have keys to my apartment.
I had reviewed the bill that i received that night and noticed that the bill along with all the charges was printed at 12:12am before anything even happened which proves that I was a target to fraud by this venue from the moment I walked in. The waitress, knowing i was there with the promoter still had me kicked out and didnt even mention anything to anyone that i was with that night. I went back to this place yesterday to see this $400 shelf that i broke but there was nothing that was even brakeable anywhere in sight. In an attempt to speak to the manager, Samantha DeBianchi I was rudely ignored as the same waitress made a comment to me about the incident and pulled the manager away to prevent her from speaking with me.
I'm a business owner and this is not about the matter of the $500-600 that this had cost me, but the matter of principal. This is not how you treat customers that come to your place of business and spend $300-$500 a night. I have never been treated with such disrespect by a business before and even if I will not recover the money I lost, I will make sure that they lose 20 x more in revenue.
This place freely allows underage girls entrance with fake IDs and no IDs and does absolutely nothing to prevent underage drinking. I will be pursuing this matter in small claims as well as make the underage drinking noted to the local authorities to make that $400 a mistake that the owner will regret.
Danny1284
Aventura, Florida
U.S.A.
This being a club, I was doing some heavy drinking and at a little past 3am I went to the bathroom. I was approached by 3 bouncers and told that I supposedly broke a shelf and couldnt leave the bathroom. Within a minute my waitress from the other side of the club was in the mens bathroom with a bill for my bottle ($250) plus an additional $400 for the supposedly broker shelt and on top of that they charged me tax and 20% gratuity on the full amount. I was forced to sign the charge and then kicked out to the street drunk, with no phone, keys or wallet (were in a friends car who was still inside). I had to take a cab home ($60) and not being able to enter my apartment until the next day since i had no means of getting in touch with my friends and didnt have keys to my apartment.
I had reviewed the bill that i received that night and noticed that the bill along with all the charges was printed at 12:12am before anything even happened which proves that I was a target to fraud by this venue from the moment I walked in. The waitress, knowing i was there with the promoter still had me kicked out and didnt even mention anything to anyone that i was with that night. I went back to this place yesterday to see this $400 shelf that i broke but there was nothing that was even brakeable anywhere in sight. In an attempt to speak to the manager, Samantha DeBianchi I was rudely ignored as the same waitress made a comment to me about the incident and pulled the manager away to prevent her from speaking with me.
I'm a business owner and this is not about the matter of the $500-600 that this had cost me, but the matter of principal. This is not how you treat customers that come to your place of business and spend $300-$500 a night. I have never been treated with such disrespect by a business before and even if I will not recover the money I lost, I will make sure that they lose 20 x more in revenue.
This place freely allows underage girls entrance with fake IDs and no IDs and does absolutely nothing to prevent underage drinking. I will be pursuing this matter in small claims as well as make the underage drinking noted to the local authorities to make that $400 a mistake that the owner will regret.
Danny1284
Aventura, Florida
U.S.A.
3 Updates & Rebuttals
Danny1284
Aventura,Florida,
U.S.A.
Dek 23 Lounge Owned By KM CLUB LLC In South Beach(HUGHES, DAVID) Charged $500 extra to my Card and forced to sign under duress then kicked out
#2Author of original report
Mon, November 12, 2007
I'm not a violent person at any means...I do not fight, argue or break shelves when i'm drunk. First off, i went back to find a shelf that i could have possibly broken. There is NONE. Second, even if i did brake it what shelf costs $400? Third of all, considering i'm a good customer...and just signed a bill for $800 to cover their costs there should have been no reason to kick me out. Forth - the waitress, the manager or anyone else didnt say a word to anyone that i was with about what had happened knowing exactly who i was with since the person works for them. I signed the bill because there were three huge bouncers that had me in a corner saying i cant go anywhere until i sign. Thats called duress - or forced into a contract under pressure or threat. In a situation like that - you just sign to get out of any further damage. (Plenty of stories about bouncers beating up customers etc. and health is more important than money in my opinion). The fraud is the whole situation all together - but the most important part is that the bill was printed for the full amount at the time i walked in not at the time of the incident and when everything happened it happened in a matter of minutes...they were ready and waiting. My friends were by the table...my keys wallet and phone were in their car. Friends were never told about what had happened and off course there was no way to get in touch with me.
Cory
San Antonio,Texas,
U.S.A.
Interesting
#3Consumer Suggestion
Sun, November 11, 2007
Did you leave your phone, keys and wallet in your purse, on the table, when you "went to the bathroom"? And what was "your friend" doing while all this was going on? Did he/she ever wonder what happened to you or did it take him/her till the next day to figure it out. Or did he/she just figure you'd wondered off? Yeah, you have to watch what kind of riff-raff they let in your clubs. Here's a suggestion. Stay out of clubs that let in low life scumbags, underage drinkers, underage girls with fake ID's and does nothing to prevent underage drinking.
Peter
Pony,Alabama,
U.S.A.
Heavy drinking?
#4Consumer Comment
Sun, November 11, 2007
Maybe if you hadn't been engaging in "heavy drinking" you would not have caused damage as a result of your drunken stupor, AND you would have a better recollection of what happened leading up to the charges. For you to call the charges bogus when you don't even know what happened is ludicrous. At any rate, you did sign the credit card slip, indicating that you authorize the charges. Where is the rip off?????!!!
