- Report: #574303
Complaint Review: DELL Computers - Internet
Reported By:
Narnia -
West Monroe, Louisiana, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
DELL Computers
Internet, United States of America
Phone:
Web:
WWW.DELL.COM
Categories:
Business Rating:
(0)
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DELL Computers MISSING O/S DISC, Internet
I purchased a Dell Dimension pc in 2006 asked about O/S DISC--was told that it was preloaded--would not need a disc--low and behold now i need the disc--called to request one and asked was it normal for them not include this disc said it should have come with the pc-I have the purchase order with everything that was included--low and behold had to purchase the cd --sales reps were very rude --like oh well--very nice when i was purchasing the pc--I think they should have sent me the missing cd-only people i can contact is sell people no customer care people this is totally UNFAIR--CANNOT find a number to voice a complaint--think twice before purchasing a PC from Dell- they definitely will not be in my list on my next purchase
2 Updates & Rebuttals
depth386
Ontario,Canada
This is so minor
#2Consumer Suggestion
Fri, November 18, 2011
Dell has done alot of crap but this really isn't a big deal.
If you so much as bring an empty, writable CD to a small computer store they can probably burn a copy for you for free. You could even torrent download a copy and burn it yourself if you have a 2nd machine or a friend who's willing to spare a little time. This is not piracy because you still need a "key". If your computer is a Dell it almost certainly has a sticker with the key on it. See the image please.
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depth386
Ontario,Canada
This is so minor
#3Consumer Suggestion
Thu, November 17, 2011
Dell has done alot of crap but this really isn't a big deal.
If you so much as bring an empty, writable CD to a small computer store they can probably burn a copy for you for free. You could even torrent download a copy and burn it yourself if you have a 2nd machine or a friend who's willing to spare a little time. This is not piracy because you still need a "key". If your computer is a Dell it almost certainly has a sticker with the key on it. See the image please.
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