- Report: #1067687
Complaint Review: DELTA Mechanical - Phoenix Arizona
Reported By:
mariasuncitywest -
Sun City West, Arizona,
Submitted:
Updated:
-
Author Not Confirmed
Why?
DELTA Mechanical
Phoenix, 85375 Arizona, USA
Web:
www.deltamechanical.com
Categories:
Business Rating:
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DELTA Mechanical Home Depot RIPOFF RIPOFF RIPOFF Phoenix Arizona
I visited Home Depot and then got a phone call from Delta?....the two must be linked. They offered a AC tune up for 39.99 dollars...wow great I thought and agreed for them to come out and look at my AC. A technician came out and then proceeded to tell me that both capacitors were in need of replacement and if I didn't it would cost more to replace two motors due to over working. I asked the technician a simple question - " is your price reasonable as my husband knows about these things but he is in Afghanistan and will be angry if I get an inflated bill. He said it is a good price ,so he replaced the capacitors and then gave me the bill to pay - now $500. I contacted my husband later that night when he woke up and he was furious. It costs $20 or less for the capacitor so I was charged $145 each capacitor to replace it over the cost!
When I phoned Delta to complain they said that the cost included travel - but I pointed out that they were already coming out to tune up and also why charged on each capacitor? They said it was at the discretion of the technician to award discount and in this case he hadn't. My husband wonders what he has fought for and is continuing to work for...a country of greedy selfish companies. I was told I would be contacted and a refund given...but to date that has not been done........do I feel like I was ripped off????????? I sure do!! firstly as a woman on her own secondly as a retiree in the Sun City West community do I feel Home Depot is partly responsible - YES I sure do!!!!
PLEASE AVOID DELTA as they rip off women on their own and people in retirement communities
1 Updates & Rebuttals
waterparkguy
seguin,Texas,
thank you
#2Consumer Comment
Wed, July 17, 2013
Thanks for your info. I have always wondered about those booths in Home Depot. It sounds like a scam to me. Note that you have at least saved one person the troubles of your problem. sorry that it happened to you.
