- Report: #66534
Complaint Review: Direct One Communications - Beverly Hills California
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Author Not Confirmed
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Direct One Communications
9663 Santa Monica Blvd #124 Beverly Hills, 90210-4303 California, U.S.A.
Phone:
800-665-5276
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Direct One Communications, Direct Long Distance Billed credit card after Telemarketer called. We did not provide credit card number so they must have had it. Beverly Hills California
In late July my wife received a telemarketer call from Direct Long Distance. She agreed to receive a brochure, nothing else. She did not provide a credit card number or birthdate. Two weeks later she received the brochure.
At the end of August she received her credit card statement. Direct Long Distance had charged $64.60 for the long distance service plan. My wife immediately contested the charge with the credit card company.
After numerous tries to the "customer service" number at DLD provided in the brochure my wife finally got through and vehemently complained. The representatative said she would cancel the "deal" that my wife never made.
The big question is: Since my wife did not give the credit card number to the telemarketer, how did she get it? She must have the card number before making the call! From where did she get it? What is the source of the telemarketer's information?
They should have to provide that information.
We will file a further report if the charge shows up again.
D. Rand
Poulsbo, Washington
U.S.A.
At the end of August she received her credit card statement. Direct Long Distance had charged $64.60 for the long distance service plan. My wife immediately contested the charge with the credit card company.
After numerous tries to the "customer service" number at DLD provided in the brochure my wife finally got through and vehemently complained. The representatative said she would cancel the "deal" that my wife never made.
The big question is: Since my wife did not give the credit card number to the telemarketer, how did she get it? She must have the card number before making the call! From where did she get it? What is the source of the telemarketer's information?
They should have to provide that information.
We will file a further report if the charge shows up again.
D. Rand
Poulsbo, Washington
U.S.A.
2 Updates & Rebuttals
Jacqueline
Hammond,Indiana,
U.S.A.
There is no mention of your personal account numbers being changed.
#2Consumer Suggestion
Sat, September 06, 2003
I pray for peace of mind that you have since changed all of your account numbers for credit cards, Debit or any other kind, where you hold money. You will remain vulnerable if you do not. They do this to everyone, as long as someone has given them your personal account information. Did you enter a contest recently? Did you purchase a product through an infommercial on television? Maybe you purchased magazines through a telemarketer. These are some of the key-type businesses, who are giving account holder's information, without authorization. Really it's theft. Just my opinion. They won't give refunds easy. They will lie, and say you wanted to have your money withdrawn for nothing. "This companies Principal is Mr. Anthony Brown, who previously operated a company called Direct American Marketers, which was the subject of legal actions by 29 State Attorney Generals," which is why you need to report this to your own Attorney General Ms. Christine O. Gregoire, phone: 1-360-753-6200, address, P.O. Box 40100, 1125 Washington St., SE, Olympia, WA, 98504-0100. She might want this information, if consumers in your State are being victimized. Even if you're not out much money, at the least for someone to put a stop to it, please inform some legal authority. Others who are Senior Citizens or Single Mother's have been taken by them. I gave this information out to someone else, and they never got back to us to say whether or not they purchased a product from television. It would help to know. Please let us know who you had these business dealings with, so that we may warn others. Thank you, Consumer Advocate Volunteer
S AngelesBob
Los Angeles,California,
U.S.A.
wonder how they got your credit card?
#3Consumer Suggestion
Fri, September 05, 2003
Have you used your card on line? This company gets credit card numbers from other businesses. I'll bet you bought "free" busienss cards for just the price of shipping, or something like that. Beware!!!!!!!!!!!!!
