- Report: #478040
Complaint Review: Discountbooksale DBS Books Hot Book Sale - Boca Raton Florida
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Author Confirmed
Why?
Discountbooksale DBS Books Hot Book Sale
PO Box 810365 Boca Raton, 33481 Florida, U.S.A.
Phone:
866-707-5858
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Discountbooksale, DBS Books, Best Brand Values, BestBrandValues Membership, Hot Book Sale Discountbooksale.com charges MONTHLY $19.95 membership fee without notice! Boca Raton Florida
I bought one book from them and got a 5 dollars discount. I was pleased with it and the book came quickly.
Now, one month later, I get my credit card statement and I see they charged me for the book and, two days later, another $19.95.
I called them and they said it's a membership! I never knew about a membership and it's not written anywhere. I never got a receipt for it or any information about what my membership is about.
They said they can cancel my membership but can't refund my payment as I had 3 days to cancel.
So I called my credit card company and explained what happened. They said I have been actually charged by them AGAIN this month....... another $19.95! Apparently it's a monthly charge!!!!!!!!!!!! What for????
The cc company is not issuing a dispute charge for me and will start investigation about this company.
I buy online all the time and I know I didn't overlook the information. It's simply not stated anywhere. It's a pure SCAM!
Besides, I'm in FL like this company so I paid FL taxes AND a foreign transaction Fee for both payments!!!!!!!!!!!!! How comes?????? Is it in FL or in Asia??
At this point I'm out of nearly $40 for saving five bucks........... what a deal! :-(
Marina
Seminole, Florida
U.S.A.
Now, one month later, I get my credit card statement and I see they charged me for the book and, two days later, another $19.95.
I called them and they said it's a membership! I never knew about a membership and it's not written anywhere. I never got a receipt for it or any information about what my membership is about.
They said they can cancel my membership but can't refund my payment as I had 3 days to cancel.
So I called my credit card company and explained what happened. They said I have been actually charged by them AGAIN this month....... another $19.95! Apparently it's a monthly charge!!!!!!!!!!!! What for????
The cc company is not issuing a dispute charge for me and will start investigation about this company.
I buy online all the time and I know I didn't overlook the information. It's simply not stated anywhere. It's a pure SCAM!
Besides, I'm in FL like this company so I paid FL taxes AND a foreign transaction Fee for both payments!!!!!!!!!!!!! How comes?????? Is it in FL or in Asia??
At this point I'm out of nearly $40 for saving five bucks........... what a deal! :-(
Marina
Seminole, Florida
U.S.A.
