Amips
NORWICH,#2Consumer Comment
Fri, December 05, 2008
I thought I had been ripped off by ELEMENT5 but thanks to this website I now remember it was for my annual subscription to "AVAST" anti-virus ! Apologies to ELEMENT5 !
Peter
Fortuna,#3Consumer Comment
Fri, June 13, 2008
i too at first thought this was an unauthorized charge. i searched my email for a receipt of a transaction near the date of the charge and discovered one of my employees bough "Parrallels Software that day. They are legit but should have a phone # in their description of change their name. Peter
G-man
A-Town,#4Consumer Comment
Thu, May 08, 2008
Well what can I say, when I first saw the charge on my credit card, I was like WTF also. I went and researched it, and ran across this site like everyone else. At first, I did think it was a scam because nothing in the charge says what the charge is for (Note to DRI..add a darn description)I was this close in calling my credit card company, but googled it instead. So, this site lead me to research it, and sure enough, it was something I had forgotten I subscribed for a long time ago for PC Tools and it auto renews. So in my case, im stupid for not remember to cancel it.
Davwhtk
Buena Park,#5Consumer Comment
Fri, December 14, 2007
I to was a little anoyed that I couldn't identify the charge line that read: 12-10-07 DRI WWW ELEMENT5 INFO element5 info auth That is how I found this site and want to thank all that have commented, and this brought me to a solution and peace of mind. The charge is the amount I paid for the product.
Cheri
Blackstone,#6Consumer Comment
Fri, November 30, 2007
I also found this on my bank statement and initially thought it was a rip off. HOWEVER, after researching I found the company site Element5 (shown on line 2 of my bank statement). This ended up being a charge for Kaspersky internet security. Seems others here have similar experience with other internet security purchases. So not a scam at all, but a legitimate purchase. Hope this helps.
Henry
SAUTEE NACOOCHEE,#7Consumer Comment
Wed, November 28, 2007
That report on a credit card entry such as DR ELEMENT5 etc on Google claims the entry is a ripoff. AVG (also,Grisoft.com) his excellent Anti-virus and security programs. I think it superior to either of the two big name companies. There is a FREE version of Anti-virus and many other paid choices for various programs. The billing is done through quite a few companies. I was told, in my recent renewal confirmation message that "DRI WWW ELEMENT5 INFO element5 info DEU" would appear on my credit card. It did.
Lynne
Fresno,#8Consumer Comment
Thu, August 09, 2007
Apparently this company handles the payments for internet security companies. I too found this when I had gotten Kaspersky virus protection. I don't see how it is so helpful to refer someone to a substandard internet protection simply because its free. but if John really wants to replace his computer in 6 months because he got a virus, thats his prerogative. But no, it was puzzling, but not fraud.
John
Rhinelander,#9Consumer Comment
Mon, April 09, 2007
kevin, michael, andrew, et all spare me shills, if you had something to say you would have told this victim he can get free virus and spyware protection with avg and spybot.
Kevin
Gaylord,#10Consumer Comment
Mon, April 09, 2007
I received a credit card bill with a charge from "DR WWW ELEMENTS INFO INTERNET DE" and could not remember where this might have originated from. I did a search and found your website. This reminded me that I also subscribed to an anti-virus protection program from BitDefender and they had warned me that the charge would show up with this name.
Michael
Phoenix,#11Consumer Suggestion
Thu, March 15, 2007
I saw a charge from "DR WWW ELEMENT5 INFO" for $20 and I thought it was fraud. I called my CC and they told me it was a data processing company. That did not jog my memory and they said they would send out a fraud form. I went through all of my emails and found a legitimate bill from "Share-It!" on behalf of Gammon Software. In my case, this was not fraud, but the billing name was confusing. Suggestion: Review all of your emails for the days around the charge before calling your CC company.
Andrew
Oshawa,#12Consumer Suggestion
Mon, December 11, 2006
I too thought this charge to my card was strange and a gogle search brought me here. I then remembered that I bought some antivirus software from Panda. I did a search of my saved e-mail and sure enought there was an e-mail from element5.info stating that they do the credit card billing for Panda (and other internet companies). You can go to element5.info and enter in your e-mail address and the last 4 digits of your credit card then click goto my account and you can see a reciept of exactly what it was you ordered. This one is not a rip off.
Robert
Los Angeles,#13Consumer Suggestion
Sat, October 28, 2006
I just opened my credit card bill and noticed the same elements.info internet, and thought it was weird. So I called to turn it in as fraud, then remembered that I got a new antivirus a while back from BitDefender, and the amount sounded right. So, I got Bitdefender online help, and sure enough, they work with the above mentioned company for their billing. In my case, there is definitely no ripoff, it's just billed by a different company, and the name is not something that I recognized. I suspect that the other individual did the same thing, bought something and then got billed by this company with a different name, which is very confusing.