- Report: #210332
Complaint Review: Dreamkicks.net - Los Angeles California
-
Author Confirmed
Why?
Dreamkicks.net
4859 W.Slauson, Suite 491 Los Angeles, 90056 California, U.S.A.
Phone:
866-7554257
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dreamkicks.net RIPOFF, SCAM Los Angeles California
I Had Ordered Shoes from this website and thought they would come in like any other website i ordered from. On the website it says..."youll recieve your item(s) 5-15 business days from the day the order is recieved." So i ordered and looked on the tracking list for my name a couple of days later and realized my name was not on there so i emailed the company and i recieved no reply then i called sevaral times and no answer then thats when i realized that this is a scam 2 steal peoples money so now im writing this report to warn others to not use that site and make this same mistake.
Jonathan
corpus christi, Texas
U.S.A.
Jonathan
corpus christi, Texas
U.S.A.
1 Updates & Rebuttals
Sean
Los Angeles,California,
U.S.A.
We Are Sorry, But This Is What Happened
#2REBUTTAL Owner of company
Thu, January 11, 2007
Hello, We do understand your hostility, but please it is not necessary for we are not stealing anything. Apparently their was some confusion. Our former credit card processor, SRSI, who can be contacted at [email protected], is currently undergoing going out of business, and right now they are trying to liquidate themselves, because of this, they are refusing to issue any refunds on their own. They have closed out our account due to the fact of them going out of business, and they do not let us have any access to this account, because of this it is impossible for us to take part in any financial activity with this account, including issuing refunds. We do apologize for their lack of cooperation, and the only thing we can advise right now is that you contact your credit card company and file for a chargeback. This is the only solution we can advise. We do apologize for these circumstances, and hope to get this situation resolved as quickly as possible. Thank You, DreamKicks.Net Customer Support PS. We do apolgozie for the delayed response time.
