- Report: #274508
Complaint Review: Drive Financial - Dallas Texas
-
Author Confirmed
Why?
Drive Financial
P.O. Box 562088 Suite 900 North Dallas,Texas75247 Dallas, 75247 Texas, U.S.A.
Phone:
877-374-8305
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Drive Financial Ran one unauthorized check through our account, lied about us calling in Dallas Texas *EDitor's Suggestions on how to get your money back into your bank account!
The last of April I used the automated phone pay to call in a payment.
Two day later I recieved a phone call from one of their accounts managers, asking me why I hadn't send a payment in. I informed her that I had used the the phone pay system that passed weekend and told her I would have to check with our bank to see if it had cleared. It hadn't cleared on the Tuesday in question so I called back gave her another check over the phone and told only to send one check. Two day later the first check cleared the bank. 10 days later the second check cleared.
We were not aware of the second check clearing the bank until we started recieving overdraft notices for our bank. I call Drive and ask to speak with a manager and I got switch around to different ones unit one made the mistake and told me that all of their titles were "account Managers". I then asked for a Supervisor got one and he was no better.
The only way I have been able to get a responce was I had to research and got Mr. Thomas G. Dundon CEO office; with in 15 minutes I recieved a call from a Mr. Knightingale. He told me to furnish all my phone records, bank statements to prove that I didn't make the on the date in questions 5-11-2007. His defence was that their records was showing that I made a call to the pnone pay system on 5-11-2007.
I have furnished all records to the fact that no calls were made to them from any of my phones..home or cell.
No one with any authory will call me, all I get now is smart butt account managers. If no one that can make a decision can call it give me a good ideal somthing is wrong. They also told me that they would furnish me records where I call on 5-11 quest what I have don't recieved anything from them but phone calls wanting their money.
If there is anyway to stop them from doing this and for me to get what I want justice.. I need to help.
Howard
Collinsivlle, Mississippi
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Click here to read other Rip Off Reports on Drive Financial
Two day later I recieved a phone call from one of their accounts managers, asking me why I hadn't send a payment in. I informed her that I had used the the phone pay system that passed weekend and told her I would have to check with our bank to see if it had cleared. It hadn't cleared on the Tuesday in question so I called back gave her another check over the phone and told only to send one check. Two day later the first check cleared the bank. 10 days later the second check cleared.
We were not aware of the second check clearing the bank until we started recieving overdraft notices for our bank. I call Drive and ask to speak with a manager and I got switch around to different ones unit one made the mistake and told me that all of their titles were "account Managers". I then asked for a Supervisor got one and he was no better.
The only way I have been able to get a responce was I had to research and got Mr. Thomas G. Dundon CEO office; with in 15 minutes I recieved a call from a Mr. Knightingale. He told me to furnish all my phone records, bank statements to prove that I didn't make the on the date in questions 5-11-2007. His defence was that their records was showing that I made a call to the pnone pay system on 5-11-2007.
I have furnished all records to the fact that no calls were made to them from any of my phones..home or cell.
No one with any authory will call me, all I get now is smart butt account managers. If no one that can make a decision can call it give me a good ideal somthing is wrong. They also told me that they would furnish me records where I call on 5-11 quest what I have don't recieved anything from them but phone calls wanting their money.
If there is anyway to stop them from doing this and for me to get what I want justice.. I need to help.
Howard
Collinsivlle, Mississippi
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Click here to read other Rip Off Reports on Drive Financial
