- Report: #1211341
Complaint Review: Elan Financial Services - Pittsburg Pennsylvania
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Author Not Confirmed
Why?
Elan Financial Services
225 West Station Square Drive Pittsburg, 15219 Pennsylvania, USA
Phone:
1.800.523.5354
Web:
http://www.elanfinancialservices.com/credit-card/
Categories:
Business Rating:
(0)
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Elan Financial Services Do Not Use a Credit Card Sponsored by this Company! Pittsburg Pennsylvania
If you've ever had fraudulent charges made on your credit card, you have probably experienced a helpful company that returned your finances right away provisionally and completed all the work for you!
NOT THIS COMPANY!
I had a fraudulent $377. 70 charge on my credit card from Progressive Insurance. The credit card is through my bank, A+ Federal Credit Union and owned by Elan Financial Services. I have never had an account with Progressive so I knew this was not my charge and it was fraud immediately.
I called the credit card company and they did close my account immediately.
However, they will not return the money to my account until I receive a letter (within 7-10 business days), mail it (2-5 days more) and then it will take them an additional 7-10 business days to process it. Then they must hear back from Progressive and when all of that is done I may have the money refunded to my account.
As a consumer, I will never use this card again and when it is paid off next month, I wll close the account. I have been the victim of fraudulent charges over the past four years on my American Express account, Target account and Capital One account. All of those companies handled the situation immediately and refunded the money by the next day to my account.
Elan Financial Services is not in the Better Business Bureau. They are mismanaged and outdated and your money is not safe with them! Do not use their cards!
