- Report: #168960
Complaint Review: Emc Mortgage Company - Irving Texas
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Author Confirmed
Why?
Emc Mortgage Company
P.O. Box 141358 Irving, 75014-2358 Texas, U.S.A.
Phone:
800-723-3004
Web:
N/A
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Emc Mortgage Company ripoff Irving Texas
I have an interest only loan with EMC. One of my payments was applied to the "principal only" by mistake. I contacted EMC in October & the payment was supposed to be transferred to the interest only account within 5 days. I waited about 10 days & found it was applied to the "other" section of my statement which I later found out to be a "suspended" acount. (Giving the appearance that their was no payment made). I then began receiving calls from their collection dept.
Each time I have called since then, I receive the same response, yes they see the payment in the suspended account & will have it transferred within 3 to 5 days.(At least 5 calls)
It is now the middle of December & the payment is still sitting in my "suspended" account.
EMC has not charged me late fees but after reading some of these other postings I am beginning to worry. I am not sure what to do at this point. I did email an lawyer today that has posted a message about EMC:
James Hoyer
One Urban Centre, Suite 550, 4830 West Kennedy Blvd.
Tampa, FL 33609-2589 [email protected]
Phone (813) 286-4100 Fax (813) 286-4174 Toll Free (800) 651-2502 (800) 634-0877
Please let me know if there are other agencies that should be contacted?
David
richmond, Virginia
U.S.A.
Each time I have called since then, I receive the same response, yes they see the payment in the suspended account & will have it transferred within 3 to 5 days.(At least 5 calls)
It is now the middle of December & the payment is still sitting in my "suspended" account.
EMC has not charged me late fees but after reading some of these other postings I am beginning to worry. I am not sure what to do at this point. I did email an lawyer today that has posted a message about EMC:
James Hoyer
One Urban Centre, Suite 550, 4830 West Kennedy Blvd.
Tampa, FL 33609-2589 [email protected]
Phone (813) 286-4100 Fax (813) 286-4174 Toll Free (800) 651-2502 (800) 634-0877
Please let me know if there are other agencies that should be contacted?
David
richmond, Virginia
U.S.A.
1 Updates & Rebuttals
David
mechanicsville,Virginia,
U.S.A.
EMC Update
#2Author of original report
Fri, December 23, 2005
After emailing John Hoyer, Esquire, I was contacted by one of their investigators, who suggested the following: Write EMC a Real Estate Settlement Procedures Act (RESPA) QUALIFYING LETTER. You can request them to investigate added fees, missing misapplied paymentsetc. The letter can be found on the HUD web page: http://www.hud.gov/offices/hsg/sfh/res/reslettr.cfm . Don't forget to send the RESPA Qualifying Letter certified, with a return receipt. You then can prove when the letter is received at EMC, even if they don't comply with the RESPA law. Request a payment history or download your payment history to show how they dispersed your payments or how long they held the payment before posting it to your mortgage. This can also be used to document EMC's actions later. You can write a RESPA letter for each problem you find in the payment history.
