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  • Report:  #705292

Complaint Review: Entrust BankCard - Internet

Reported By:
- Phoenix, Arizona, USA
Submitted:
Updated:

Entrust BankCard
Internet, United States of America
Phone:
480-320-2698
Web:
http://www.entrustbankcard.com/
Tell us has your experience with this business or person been good? What's this?
   This company contacts you then sets an appointment up. Their representative then comes out and shows you in great detail how they are going to save you money on processing credit card transactions. They insist on setting up a lease for equipment. After you sign up with them making lots of promises they keep none of them leaving you with a lease for equipment for 5 years. When you complain they make more promises but still don't deliver on them. When you complain more they then tell you you can cancel but you are stuck with lease.

My best advice is if they call (they being Entrust Bankcard, Paradigm Direct or anyone associated with them) do not do business with them. They make promises they don't keep. They are good ripoff artist. Their salesman never return calls after the deal is done but before promises to be very available. STAY AWAY FROM THEM!!!!!!!


2 Updates & Rebuttals

BizOwner

California,
United States of America
I saved $50

#2Consumer Comment

Thu, May 05, 2011

I was told I was going to save $200 and ended up saving only $50, but my rep said I didn't use the pin pad as told...so we'll see what happens this month...$50 is $50 bucks, though even after the lease.  I guess it depends on my volume.


BizOwner

California,
United States of America
Not true for me-me and my family did save.

#3Consumer Comment

Thu, April 28, 2011

I was on here browsing a computer company and noticed that my merchant service provider had a complaint.  I've been with Entrust since January and so are my cousins.  When I got my first statement, I wanted to refer my cousins who share the same chain.  We had a pretty decent rate before.  When I told my rep about it, she said she needed to make sure they qualified and after some research I guess the company had already tried to upgrade them, but they didn't want to take the meeting because they thought it was a cold call. Business owners are busy and the call was annoying to me at first too.  Since you have to qualify for this, it worked out that Entrust had already qualified my cousins.  I saved about $110 the first month and it was hard to see in February because I had an unusually big month...probably saved more than that and then saved $130 in March and got new equipment that is a lot quicker and saves me time.  I would recommend them.  Seems to me like this posting is NOT from someone who is with them because they talk in 3rd person.  If anyone needs a reference...please feel free to contact me directly.  Thanks.

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