- Report: #1410229
Complaint Review: ENVIE CREAM -
Reported By:
Jess -
AUBURN, Washington, United States
Submitted:
Updated:
-
Author Confirmed
Why?
ENVIE CREAM
United States
Web:
envieantiwrinklecream.com
Categories:
Business Rating:
(0)
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ENVIE CREAM ENVIE ANTIWRINKLE CREAM, ZARZA REVIVE CREAM AMABELLA ALLURE CREAM Charged me a $13.74, when the correct charge was $2.95. Basic shipping ONLY for the FREE Envie Eye Cream SAMPLE
The sample of the Envie Cream was FREE, but you paid ONLY $2.95 for the shipping.
Then they tried to entice you with their other products, an eye wrinkle serum and a book about skin treatments, and other things. I by-passed ALL that.
THERE WAS NO PRE-PAYMENT CONFIRMATION PAGE, ONLY an ORDER SUMMARY PAGE AFTER PAYMENT HAD ALREADY BEEN TAKEN.
and the PAYMENT TAKEN was $13.74.
I CHECKED MY BANK AND IT HAD ALREADY BEEN TAKEN ! IN UNDER 3 MINUTES!
The Order Summary page listed:
Order # 93396DBC81, 11/3 4:32PM
ALESSE Ageless Eye Serum -
EXPEDITED SHIPPING ENVIE - $1.95
EXPEDITED SHIPPING ALESSE - $1.92
ENVIE Anti Wrinkle Cream -
SubTotal: $3.87
Shipping: $9.87
GRAND TOTAL: 13.74
So it looks like they charged me basic shipping PLUS expedited shipping for the one sample I ordered.
PLUS *THEY* ordered me another "FREE" product, and charged me basic AND expedited shipping on that.
NOT what I ordered, $13.74 is NOT what I want to pay
