- Report: #1131279
Complaint Review: Equinox Skin Cream - Dallas Texas
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Author Not Confirmed
Why?
Equinox Skin Cream
11532 Harry Hines Blvd #320 Dallas TX Dallas, 75229 Texas, USA
Phone:
888-776-0634
Web:
equinoxskincare.com
Categories:
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Equinox Skin Cream SKRadiant Wrinkle Free Cream SCAM-Read the fine print before believing their "offer" to be taken Dallas Texas
Don't be fooled by the "free trial" banner. It's easy to make the mistake of thinking we're getting a free sample when we're really getting a 14-day trial for which there is a charge of $99.00. You give them your credit card info for the shipping, and they will charge your account if you don't return the merchandise in 14 days. Whay I called to cancel, they did not tell me I had to return the merchandise, so I was charged $99. When I told the person on the phone that the product did not work, I was not offered an alternative. He acted surprised that I didn't like it. He did not tell me I would be charged when I cancelled. Buyer beware. These are not ethical folks even though what they are doing may be legal.
1 Updates & Rebuttals
Ken
Colorado,Just below the trial order blank is a block you must check agreeing to the terms and conditions...
#2Consumer Comment
Tue, March 18, 2014
Then below that are those Terms and Conditions: Guess you didn't check the block OR read them..right? YOU Ripped yourself off.
| For US Customers: 1-877-316-1859 |
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| To help you get started, we offer a 14-days trial of EquinoxSkinCare with the eligibility of automatic enrollment in our home delivery program. You can try EquinoxSkinCare risk free to determine for yourself, if this product is right for you. When you submit your order, you automatically agree to pay the non-refundable discounted shipping & handling cost of 4.95 for your trial for a full 30 day supply of equinox day and night serum. If you find that the product is not right for you, simply call our Customer Service Center at 1-877-316-1859 or the numbers shown on your bank statement you can also send an email at [email protected] to cancel your membership before the end of your 14-day trial period and you will not be charged the full price of the equinox day and night serum. Your 14-day trial period begins at the date of order our products are normally delivered within 3 to 5 business days from the time of ordering. If you do not receive your trial bottles within five (5) business days of placing the order, please contact our Customer Service Center or numbers shown on your bank statement our support staff is available to give you more updated information on the estimated delivery time along with the tracking info. |
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| Address: Equinox Skin Care 11532 Harry Hines Blvd # 320, Dallas TX 75229 1-877-316-1859 |
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