- Report: #345259
Complaint Review: ESBI - Nationwide
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Author Confirmed
Why?
ESBI
esbi.com Nationwide, U.S.A.
Phone:
888-3003724
Web:
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ESBI Unauthorized voice mail services Ocala, Nationwide
On my Embarq phone bill this month ( 6/2008) I saw additional charges of $ 13.66 from a company called ESBI for voice mail service's . I went to my local Embarq store to dispute these unauthorized charge's but the Embarq employee's couldn't care less.. I contacted ESBI at the phone number on my phone bill (1 888 300 3724) and spoke with one of their employees who tried to tell me that I ordered this service which was false. I was also told that they would refund me $ 25.90 in charge's and was given a cancellation number. Hmm I never ordered this service so why would you call it a cancellation.
I also emailed Embarq who said they would remove the $ 13.66 from my current bill and return it to ESBI but would not actually credit my bill until they heard from ESBI and they also put a third party block on my phone number which I thought was done month's ago..
Still waiting for my money and I now that I see that I am not the only victim I will fill a report with the Fla State Attorney General's office.. I also found it odd that this company ESBI not only had my phone number but had my email address which they claim they got from Embarq..
Nana pat
Ocala, Florida
U.S.A.
I also emailed Embarq who said they would remove the $ 13.66 from my current bill and return it to ESBI but would not actually credit my bill until they heard from ESBI and they also put a third party block on my phone number which I thought was done month's ago..
Still waiting for my money and I now that I see that I am not the only victim I will fill a report with the Fla State Attorney General's office.. I also found it odd that this company ESBI not only had my phone number but had my email address which they claim they got from Embarq..
Nana pat
Ocala, Florida
U.S.A.
1 Updates & Rebuttals
Nana pat
Ocala,Florida,
U.S.A.
ESBI unauthorized charges on my Embarq bill
#2Author of original report
Wed, July 02, 2008
I have filed a complaint with the Florida State Atty General's office against ESBI and their unauthorized charge's on my Embarq bill..
