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  • Report:  #245143

Complaint Review: Europcar Mexico - San Jose Del Cabo Mexico

Reported By:
- Kent, Washington,
Submitted:
Updated:

Europcar Mexico
SAN JOSE DEL CABO INTL AIRPORT San Jose Del Cabo, Mexico, Mexico
Phone:
52-52075572
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Europcar at Los Cabos Internation Airport, San Jose, Mexico is dishonest.

We needed a mini van for two weeks. After checking at several rental booths in the airport we selected Europcar. The quoted $845 including basic liability insurance. Others were $1,200-$1,500 for the same thing.

We went with luggage and the confirmation ticket to pick up the car. Instead of $845 as promised, they said it would be $975. Several people got involved. When disagreed and refused to pay the upcharge, I was told the manager said not to let the car go for less than $1,200.

There were two other customers with similar problems. Two of us went next door to Advantage Rent-a-Car where we got a fair price and friendly, courteous service.

Sam

Kent, Washington
U.S.A.


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