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  • Report:  #608897

Complaint Review: Europeanplates Group LLC - Seattle Washington

Reported By:
Charles - Arcadia, California, United States of America
Submitted:
Updated:

Europeanplates Group LLC
309 S Cloverdale St Ste B13, Seattle, WA 98108-457 Seattle, 98108 Washington, United States of America
Phone:
866 371-2054
Web:
www.europeanplates.com
Tell us has your experience with this business or person been good? What's this?

An order for the following items were placed on the website www.europeanplates.com on December 13th, 2009:

1. BMW Mounting Frame - European Plate Holder for $14.99

2. European Plate Mounting Screws and Covers "Wht/Blu" for $2.99

3. Sachsen, Germany Seal Sticker - License Plate Decal for $5.98

4. 2010 Pollution seal, Germany Seal Sticker - Euro License Plate Decal for $1.49

5. 2010 Date Seal - Germany Seal Sticker - Euro License Plate Decal for $1.49

6. German European License Plate Custom Made to Order for $18.99 x 2

Subtotal $64.92, Shipping & Handling $48.50,  Grand Total $113.42

Credit card was charged for the exact amount of $113.42 on 12/14/2009. Items were to be shipped to an overseas address (hence the international shipping charge of $48.50). As of April 24th, the items has not yet been received. Email inquiries regarding the status of the purchase went unanswered until a person by the name of Tyler as indicated in his email mentioned the following:

 -------------------------------

Hello, We are working to track this order down. It was completed and shipped. Thank you, Tyler

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Further email inquiries went unanswered.  Repeated inquiries regarding the tracking number were ignored.  A BBB (who rated this business an "A"!?!, go figure...) complaint was filed against this business to no avail.  Lawsuit looks like the only method with a remote possibility of getting my money back.



1 Updates & Rebuttals

Tyler

Seattle,
Washington,
U.S.A.
Order Received

#2UPDATE Employee

Sat, March 17, 2012

Following up on this very old order. The order was delivered and orders to overseas addresses certainly can take longer then our clearly stated 2-4 week time frame. 

Orginal party please update to confirm you have received the order so future customers get the real story here.

Thank you - European Plates

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