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  • Report:  #143861

Complaint Review: Express Group - Wixom Michigan

Reported By:
- Huntsville, Alabama,
Submitted:
Updated:

Express Group
28320 Lakeview Drive, Wixom, 48393 Michigan, U.S.A.
Phone:
800-962-4664
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Expect $20 Rebate from ExpressGroup since Jan. 2005. Contacted them several times in Fev, Apr, May 2005. No check. Replied 3 times. In all replies (emails), they say that the check has been mailed to me and wait 10-15 business days. They never mention the 90 days period. Called them in May 6-8 times, hang up on me several times after 20 min waits. Supervisor did not returned any of my calls. Finally got into the supervisor - she told me that the "check was too old to re-issue because it passed 90 days". I suspect that the check has never been mailed or mailed to a incorrect address on purpose. In all their replies, they lied to me about the status of the rebate so that the 90 days would pass and I am not able to receive the check.

Robert

Huntsville, Alabama
U.S.A.


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