- Report: #1413061
Complaint Review: @eyouseacraft -
Reported By:
Charles -
Fayetteville, North Carolina, United States
Submitted:
Updated:
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Author Confirmed
Why?
@eyouseacraft
United States
Web:
https://www.facebook.com/eyouseacraft/
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@eyouseacraft Seacraft: Guardian of Atlantic Did not release stuck fleet from endless battle.
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Since Thursday, November 16th 2017, I have had a fleet stuck in a never ending battle. I have tried to repair, move and recall the fleet but nothing works. My fleet is dead and stuck in the endless battle loop. I have sent several tickets to Customer Service via ingame support and on the Facebook Messenger. I only received a response from @eyouseacraft was like I submitted a suggestion. As of time of this submission my fleet has been stuck in combat for seven days. This lack of support is very disappointing for a startup.
3 Updates & Rebuttals
Diane
enterprise,Kansas,
United States
I been playing the seacraft game sence week 1
#2General Comment
Fri, February 23, 2018
The China crews have anti missle which is no where in the game. So i asked about it they said they are given out in events, well the game has never had an event so i think china is allowing china players things the rest cant have... Unfair Gaming....They also say 300 points for base won on hit that is also a lie only 60 points are gotten. China is allowing chinnese players to have un fair advantages of the rest of the player base... Please investigate this. Thanks.
Diane
enterprise,Kansas,
United States
Fbook Blocking when you ask for help
#3Consumer Comment
Mon, January 08, 2018
Eyougame will block you from there facebook page to get help if you ask for them to fix their game ! tthree p[eople have been blocked all ready that i know and who knows how many i don't know all we were doing is asking for assitance help on their game...terrible custumer service they are glad to take your money for no service.
Diane
enterprise,Kansas,
United States
Yes EyouGame Company is very Bad Support
#4Consumer Comment
Tue, November 28, 2017
I have been banned from liking or posting and they won't fix base hits or battles. We MNBKGRR are owed now I say over 900 points but they won't give them or fix them... I spent little over 40 bucks in the game and they will get no more coins from me can't afford it anyway. With Bad service, I recommend no one put coins in this Game.
