- Report: #481424
Complaint Review: Family Reader Club - Norfolk New York
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Author Not Confirmed
Why?
Family Reader Club
90 County Road Rout 38 Norfolk, 13667 New York, United States of America
Phone:
8669882582
Web:
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Business Rating:
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Family Reader Club Tricked me into an account Didn`t donate. Incomplete magazine changes. Refused to retern my calls. Too many unwanted magazines. Norfolk New York
In september 2008 they called me saying an unpaid account would go to collections if I didn`t pay in full. I told them I didn`t have the amount they wanted but was willing to settle out at a lesser amt. I was told no, but if I would take a new account they would tear up the old one. I was offered the option of donating the subscription to charity. No magazines would come to my door.
My requests to do so were ignored. I`m suposed to have the option of changing the mag. selection at any time. I requested changes in December 2008 and again in febuary 2009. Of the 6 mag`s I requested I only got 2.
Instead of the other 4 I got a bunch of other mag`s I don`t like or want. Some of them were from other company`s I didn`t sign with. I have repeatedly called them to straiten this out But my calls were not returned.
ON several occasions I was kept on hold for up to an hour then disconnected. It is now Aug. 2009 and my credit card is still being billed $24.95 each month. I still don`t know what to do about it.
