- Report: #1003788
Complaint Review: FEDEX - Pittsburg Pennsylvania
Reported By:
Darrin Silverman -
Bandon, Oregon, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
FEDEX
p.o. box 108 Pittsburg, Pennsylvania, United States of America
Phone:
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FEDEX FEDEX Misdelivered $1200 package to UPS. Pittsburg, Pennsylvania
Report Attachments
On 6/14/11 The Fedex driver out of the Anaheim, CA office misdelivered my 1961 Fleer Wilt Chamberlain rookie card to a UPS forwarding station located at 2826 Willis st in Santa Ana, CA 92705. I sent the card to Professional Sports Authenticators located a few blocks away. The tracking # was 863653615012459. The card was already graded a PSA 7 and had a value of $1100. The PSA serial # was 18900634.
The driver waited almost a week to try and retrieve the card and said he was unable to. Somebody at the UPS station signed for it. I found out the driver misdeliverd many packages on almost a daily basis to this location and routinely did not scan all of the items. The Anaheim office manager told me the driver had been fired. I wrote FedEX twice and both times recieved letters from their legal dept quoting me the company line telling me tough luck, we are sorry for you loss but we are not responsible for more than $100. The authorized FEDEX shipping company I used filed a claim of $1000 on my behalf, but FEDEX only sent a check for $100 and not even to me. They sent the check to the shipping company I used in their name. I live in Oregon and filed a police report but Anaheim police station told me they did not have the manpower to investigate. I talked to the UPS station where it was misdelivered and they told me that they received up to 50 packages a day from FEDEX and driver misdeliverd packages on almost a daily basis and often did not scan misdeliveries that were returne. I believe this driver had a history of negligence and may even have stolen my card but can not prove it and the FEDEX office in Anaheim will not give me any info on him when I called because I wanted to file a civil lawsuit againt the driver.
The driver waited almost a week to try and retrieve the card and said he was unable to. Somebody at the UPS station signed for it. I found out the driver misdeliverd many packages on almost a daily basis to this location and routinely did not scan all of the items. The Anaheim office manager told me the driver had been fired. I wrote FedEX twice and both times recieved letters from their legal dept quoting me the company line telling me tough luck, we are sorry for you loss but we are not responsible for more than $100. The authorized FEDEX shipping company I used filed a claim of $1000 on my behalf, but FEDEX only sent a check for $100 and not even to me. They sent the check to the shipping company I used in their name. I live in Oregon and filed a police report but Anaheim police station told me they did not have the manpower to investigate. I talked to the UPS station where it was misdelivered and they told me that they received up to 50 packages a day from FEDEX and driver misdeliverd packages on almost a daily basis and often did not scan misdeliveries that were returne. I believe this driver had a history of negligence and may even have stolen my card but can not prove it and the FEDEX office in Anaheim will not give me any info on him when I called because I wanted to file a civil lawsuit againt the driver.
3 Updates & Rebuttals
The Outlaw Josey Wales
Golden Meadow,United States of America
your rebutt is a ripfoff kenny
#2Consumer Comment
Sun, January 27, 2013
NO I DON'T WORK FOR BOB FROM IVRINE
Darrin Silverman
Oregon,United States of America
response
#3Author of original report
Sun, January 27, 2013
Hi, thanks for your input. Fedex does not sell insurance. They let you declare a value for a fee. I did not declare a value because I was told by Fedex customer service that FedEx would not pay out more than $100 for a collectible sportscard. Tell me why was the driver fired. Why did Fedex refuse to send out and investigator. This wasn't a lost item. The Fedex driver took it to the wrong address where someone else signed for it. Fedex originally called me and told me my package was recovered and dropped off at the right address, then called me two days later and said that it was a mistake and the driver returned another misdelivery that was meant for Professional Sports Authenticators. This was not an accident, this was total driver negligence.
Ken
Colorado,USA
I guess the question is....
#4Consumer Comment
Sat, January 26, 2013
How much did you insure this shipment for?
If you accepted the default amount you're kind of out of luck and all your reasoning as to how it happened is meaningless.
It sounds like they paid what they were obligated to and you are exaggerating the actions of FedEx to bolster your story.
While it's really sad this happened, it's NOT a Ripoff.
No, I DON'T work for them.
