- Report: #453393
Complaint Review: Fingerhut - St. Cloud Minnesota
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Author Confirmed
Why?
Fingerhut
6250 Ridgewoor Road St. Cloud, 56303 Minnesota, U.S.A.
Phone:
800-208-2500
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Fingerhut SafeLine Account Protection not so SAFE or PROTECTIVE St. Cloud Minnesota
Contacted Cust Serv to order Benefit forms since my health caused my earned income to stop. Taled with 2 different reps who did not know the number for SafeLine nor how to get the forms needed. Stated they would give the message to a supv and have them call me. That was 2 days ago and I have heard nothing. Tried to call the SafeLine number on their packet (1-800-325-6168) and was told I could not reach that number from my calling area and to dial 1-800-712-5000 which I did and all that I heard was advertising info for Fingerhut products. The request for the Benefit forms is time sensitive and I think I am being given the run around. My other credit accounts cust serv people knew exactly what I needed and how to get the forms to me asap. Fingerhut website has a "cust serv" icon; but, when I clicked on it their was absolutely nothing there but the same phone numbers I had already called. If anyone out there knows how to remedy this situation or has had the same experience, please advise. Thank You!
Karen
Springfield, Illinois
U.S.A.
Karen
Springfield, Illinois
U.S.A.
