SPECIAL UPDATE: Freedom Debt Relief remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. Freedom Debt Relief is truly dedicated to making sure ALL customers are happy with their coverage. Freedom Debt Relief continues to show customer service is of the utmost importance and they currently have no complaints!
To date, Freedom Debt Relief has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. Freedom Debt Relief proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business.
Over time and since becoming a member, Freedom Debt Relief has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that Freedom Debt Relief is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Freedom Debt Relief remains committed to customer satisfaction and gets our top Verified Safe endorsement.
Joey
Phoenix,#2UPDATE Employee
Fri, May 02, 2008
Our customers need to look at the big picture. If they hang in there for the duration of the program they will be debt free. There is no quick fix for eliminating debt. The programs do not last 2-3 months, They last 2-3 years. It's a shame some folks loose faith after a couple of months.
Debi
Tacoma,#3Author of original report
Thu, November 15, 2007
I can't believe that you even put that information in a rebuttal for FDR. I paid $1200 and got nothing back, what do you call that if it isn't an up front fee? In all of my communications with FDR, not once did anyone offer to return my "service fee". What that means to me is I am out $1200 and most of my credit accounts are in collections and people are threatening me constantly. I couldn't even get my last payment back because $236 which was only part of my monthly payment of $279 became $115 after you guys made sure to take a few more fees out after I terminated my account.
Brads_freedom
San Mateo,#4REBUTTAL Owner of company
Wed, November 14, 2007
Freedom Debt Relief works VERY hard for its clients. There is zero "upfront fee" and there is a money back guarantee.
What our partner clients must realize is that there is no perfect quick and immediate fix to a serious debt problem. FDR, nor anyone, cannot just snap their fingers and make debts dissappear (although we sure wish we could).
What FDR does do is set up a quality program that will resolve your debts for a fraction of what you would pay by making minimum payments. You are right that your credit might go down in the short-term, but in 2-3 years (if you stick to it!) you will be debt free and have the ability to regain solid financial footing.
If you want to discuss your specific results we would be happy to anytime. We are here to help. That's what we do.
bgs
Brads_freedom
San Mateo,#5REBUTTAL Owner of company
Wed, November 14, 2007
Freedom Debt Relief works VERY hard for its clients. There is zero "upfront fee" and there is a money back guarantee.
What our partner clients must realize is that there is no perfect quick and immediate fix to a serious debt problem. FDR, nor anyone, cannot just snap their fingers and make debts dissappear (although we sure wish we could).
What FDR does do is set up a quality program that will resolve your debts for a fraction of what you would pay by making minimum payments. You are right that your credit might go down in the short-term, but in 2-3 years (if you stick to it!) you will be debt free and have the ability to regain solid financial footing.
If you want to discuss your specific results we would be happy to anytime. We are here to help. That's what we do.
bgs
Brads_freedom
San Mateo,#6REBUTTAL Owner of company
Wed, November 14, 2007
Freedom Debt Relief works VERY hard for its clients. There is zero "upfront fee" and there is a money back guarantee.
What our partner clients must realize is that there is no perfect quick and immediate fix to a serious debt problem. FDR, nor anyone, cannot just snap their fingers and make debts dissappear (although we sure wish we could).
What FDR does do is set up a quality program that will resolve your debts for a fraction of what you would pay by making minimum payments. You are right that your credit might go down in the short-term, but in 2-3 years (if you stick to it!) you will be debt free and have the ability to regain solid financial footing.
If you want to discuss your specific results we would be happy to anytime. We are here to help. That's what we do.
bgs
Brads_freedom
San Mateo,#7REBUTTAL Owner of company
Wed, November 14, 2007
Freedom Debt Relief works VERY hard for its clients. There is zero "upfront fee" and there is a money back guarantee.
What our partner clients must realize is that there is no perfect quick and immediate fix to a serious debt problem. FDR, nor anyone, cannot just snap their fingers and make debts dissappear (although we sure wish we could).
What FDR does do is set up a quality program that will resolve your debts for a fraction of what you would pay by making minimum payments. You are right that your credit might go down in the short-term, but in 2-3 years (if you stick to it!) you will be debt free and have the ability to regain solid financial footing.
If you want to discuss your specific results we would be happy to anytime. We are here to help. That's what we do.
bgs
Josh
Mesa,#8Consumer Comment
Tue, November 13, 2007
You should have stuck it out Debi, I have been a client of theirs for 1.5 years now and over half of my accounts have been settled and are reporting 0 balances on my credit report. It's true that most of my money went to fees in the beginning, but now my accounts are being settled and it feels great. My credit did take a hit in the beginning, but now it's over 100 points higher with my cards being settled, and I imagine I will be decent after all my cards are settled. You gave up and filed Bankruptcy, Ch 13, where you still have to pay back your debts, and you have put a nasty black mark on your credit that will haunt you for at least the next 7 years. FDR is not a scam, they are 100% legit and have an impeccable record with the Better Business Bureau.
You Made A Huge Mistake!
Springfield,#9Consumer Suggestion
Mon, November 12, 2007
Less than six months into your 2 or 3 year contract with FDR, you quit. Of course, anyone who does a service desires to be paid. You did not give FDR the chance to honor their part of the contract and defaulted.
I am also an FDR client. I hope that they help my family. Time will tell...