John
Dallas,#2UPDATE Employee
Wed, May 18, 2005
May 18, 2005 Dear Danna Darlene, We are in receipt of your message and appreciate the opportunity to respond. According to your e-mal, you have paid for merchandise yet and it has not been delivered. Once an order is received in our office, it takes an average of 2 to 3 days before it is processed. We would like to point out that we strive to ship customer orders as promptly as possible. We would like to speak with you personally so that we may address your concerns. However, we need more information to find you're account. Please contact me at 214-915-7317, so we can look up your account. We will treat your concerns as a priority. Regarding, Freedom Gold, it is important to note that we are not related in any way to that company. We have nothing to do with offers dealing with Freedom Gold. Obviously, therefore issues pertaining to those matters are not to be attributed to our company. Please contact me at 214-915-7317. Thank you. Sincerely, Sweepstakes Clearinghouse John Gutierrez Operations Manager