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  • Report:  #603874

Complaint Review: freelancer.com - Sydney, New South Wales Internet

Reported By:
sean - Edmonton, Alberta, United States of America
Submitted:
Updated:

freelancer.com
Suite 501, 35 Lime Street Sydney, New South Wales, 2000 Internet, United States of America
Phone:
Web:
www.freelancer.com
Categories:
Tell us has your experience with this business or person been good? What's this?

What a SCAM site, BEWARE!! I transfered money into there Milestone and had work getting done. well, when the work was done they (freelancer.com) wouldn't let me pay (release Payment) the free lancer. I contacted support more times then anyone should have too, and they did nothing because they kept emailing me back stating everything I tried telling them! I finally asked if anyone was actually reading my Tickets? Needless to say, my name was tarnished because freelancer.com wouldn't release my money to the free lancers. Now they kept all my money (which is what they seemed to be doing from the get go) and suspended my account because I went to paypal to find out why they where keeping my money and not helping me release the money to the FREE LANCERS (WHO WORKED FOR IT)!

This was my first time ever using FREELANCER.COM, so be smart and stay FAR AWAY from these Australian SCAMMERS! I'm beyond mad and have filed a claim against them through Paypal, my Credit Card Co., and the Better Business Bureau. DO NOT USE THIS SITE!!!! FREELANCER.COM should be called FREELANCER.SCAM!! I'll keep this updated!



1 Updates & Rebuttals

Freelancer Support

Sydney,
Australia
Freelancer.com's Response

#2REBUTTAL Owner of company

Tue, January 25, 2011

We appreciate your feedback about Freelancer.com

Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email [email protected].

If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

Kind Regards,

Freelancer Support Team

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