Criso
Southport,#2UPDATE EX-employee responds
Mon, March 17, 2008
I used to work for Friedman's when the company started selling these appraisals. They are called PMA's-pre market appraisals. They are a general appraisal and are not of the individual item but are like stock photos that have the item number, a photo and the retail price as the appraisal, along with your name and address for insurance purposes, so it is very easy to reorder. The reason you probably have not gotten yours is that the employee has to fill out a form and fax it to the company, and we used to have to keep the original form in a book. All they have to do is fill a new form out with the item number, your name, and address and fax it in. All that info is on your account screen, but I would go to the store in person and watch them do it. If you made purchases during a busy month chances are it never got faxed. Also, a lot of the appraisals, if not all of them, come directly to the store, and it is up to the store employees to call and let you know it is there. Be careful of all the extras that get added on to your account also. We were trained to add three types of insurance, the appraisal, and warranties, and not to say we were, just to figure it in and say it was included. Then you have to initial for the insurances, usually they weren't needed or explained, but there was a lot of issues with that because he employees are supposed to be licensed to sell it. I hope I was able to help a little bit, just make sure you stay on top of it, and if you threaten to call the district manager, that might help as well!
Cory
San Antonio,#3Consumer Suggestion
Fri, January 25, 2008
Wait until you find out what your ring's really worth. Take it to an independant appraiser.
Cory
San Antonio,#4Consumer Suggestion
Fri, January 25, 2008
Wait until you find out what your ring's really worth. Take it to an independant appraiser.
Cory
San Antonio,#5Consumer Suggestion
Fri, January 25, 2008
Wait until you find out what your ring's really worth. Take it to an independant appraiser.
Cory
San Antonio,#6Consumer Suggestion
Fri, January 25, 2008
Wait until you find out what your ring's really worth. Take it to an independant appraiser.
Dramasirony
Greenville,#7Consumer Comment
Fri, January 25, 2008
I would like to recommend you have a third party such as a certified appraisor do the appraisal. When I bought my ring from Friedmans I was told it was platinum but when I had it appraised I was told it was actually white gold.