Jeanski
Buffalo,#2Consumer Comment
Sat, February 16, 2013
I ordered flowers through FTD a few weeks ago. I ordered several days in advance to ensure they would be delivered the day my cousin came home from the hospital after surgery for cancer. Somebody at the florist wrote the delivery address incorrectly, and the flowers weren't delivered until my cousin's husband tracked them down. They were delivered three days late and customer service was no help whatsoever. They offered me a 20% discount (off the price of the flowers only), and wouldn't even take off the delivery charges!
They also offered me a $10.00 coupon towards my next order (like that will ever happen!) which I haven't received.
I've actually had better luck just calling florists myself instead of going through FTD.
They're not worth the hassle.