- Report: #1150926
Complaint Review: Fumfie - Nationwide
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Author Not Confirmed
Why?
Fumfie
Nationwide, USA
Phone:
1-866-666-9198
Web:
www.fumfie.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fumfie I was lied too and they tried to bully me into buying an additional warranty on Samsung 65" TV. They said that Samsung does not cover TV's that an authorized dealer didn't sell. I called SAmsun and that is NOT true!! I called them back again and thet said I was given the wrong info by SAmsung so I called Samsung again and they confirmed that they do cover ANY TV with a one year parts and labor in home service. This company trys to strong arm you into buying their warranty--who knows if the warranty is good if you buy it from them. Then this caharacter Mike told me that even though the TV ships free I had to pay $199 for insurance on the TV----STAY AWAY FROM THESE PEOPLE THEY ARE A TOTAL SCAM!!! Rockaway, New york
I was LIED to yesterday by a man named Michael from Fumfie--see below:
"Please contact michael at 1-866-666-9198 Ext: 224 for further processing of your order. We will need to go over some additional information with you for faster processing and ensuring timely delivery of your order".
He told me after 2 phone calls that I was not covered by the Samsung in home warranty and that if I needed service I would have to pack it up and ship it back to Samsung. I called Samsung and they told me that if the TV was new, not refurbished (I was told it was not) that I would be covered. So I called Michael back and he said it was not a refurbished item and that if I called back to Samsung again I would get a different answer. So I did and the answer was the same I was covered in home for 1 year. So I went up the latter at Samsung and they wanted to know the name of your company, who I talked with as they are distressed to hear the story and it was a COMPLETE PLOY USED TO GET ME TO BUY ANOTHER WARRANTY FROM FUMFIE.
I cancelled my order immediately as I was LIED to.
I would not trust this company for anything--they are scam artists
One more fact, this Michael told me that I must pay $199.00 for shipping insurance---another preposterous LIE.
The item was offered with free shipping. He said that they need me to pay $199.00 to cover potential shipping damage. The shipper carries this insurance not the person who ordered it!!
THE VERY BEST ADVISE I CAN GIVE YOU IS TO STAY AWAY FROM FUMFIE THEY ARE DISHONEST!!
