Tm
Longwood,#2Consumer Comment
Sat, July 11, 2009
Your response to just call the customer number and you will get immediate relief is untrue. At this writing I have been on the phone for 2 hours calling the number just waiting for someone to answer. After about 20 minutes I get an automated message that simply says "Thank You for calling" and am immediately disconnected. I have seen your same response on this website, authored by different people with almost the same wording. Based on that I would believe that you are from the company and are only trying to counteract all of the negative comments. The support lines do not work and neither does the email I will be contacting my bank on Monday and then the Attorney Generals office and then the press.
B_patton
Arlington,#3Consumer Comment
Tue, June 30, 2009
You can negotiate your way out of fwm lab scam. Call 866-949-0138. I asked them to keep me out of their customers' list and I won't bother them again. From there on, I have peace of mind.