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  • Report:  #868079

Complaint Review: Gadd Formulas - Orem Utah

Reported By:
UPSET MOM - Andover, Minnesota, United States of America
Submitted:
Updated:

Gadd Formulas
1089 Industrial Park Dr Orem, 84057 Utah, United States of America
Phone:
866-225-2983
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Gadd Formulas sells Weight Loss Supplment called Phenphedrine "Hardcore Weight Loss Supplement"  Bottle reads "Must me 18 or older to use Phenphedrine", My sixteen year old order 4 bottles of this stuff.  I called the company and complained, they said I could return them for a refund and would mark the account so she could not order again, as they have no idea of how old she is when she orders.  I did not give her the pills and 3 weeks later she orders another supply and ships them successfully to her fathers address.


1 Updates & Rebuttals

Gadd Formulas, LLC

Provo,
Utah,
United States of America
We Apologize For Your Experience

#2UPDATE Employee

Fri, April 13, 2012

We understand your frustration and we are looking into this issue.  With the volume of sales that we do each day it is very difficult for us to track the kind of activity that you are referencing.  We are in the process of doing a system evaluation to see how we can better prevent these types of issues from happening.  Thank you.

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