Arbitrator
Virginia Beach,#2Consumer Comment
Wed, October 21, 2015
Cunsumers need to understand that they need to accept some responsibility for their actions or lack of action. Was it Berner's fault that the table was damaged in shipment?
If you see damage to a package and you sign for it stating it was received in good condition, then several day's later say "hey this thing is broken", what kind of credibility do you think you have?
Take this as "lesson learned". When you receive something that you have to sign for, look at it. If it looks damaged, no matter how small, ask questions. Either refuse the shipment or make sure that you note on the shipping invoice that you sign that there was damage to the box. Thats what the shippers insurance is for. However if you sign that you recived the item in proper condition (which you do by signing), you have signed away any recourse that you may have had.
Berner did nothing wrong, take responsibiliy for your actions.