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  • Report:  #410211

Complaint Review: Garmin International - Olathe Kansas

Reported By:
- eagan, Minnesota,
Submitted:
Updated:

Garmin International
1200 E. 151st Street Olathe, 66062 Kansas, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Garmin sells outdated maps, their maps are about 15 to 20 years old. For example their 2009 map shows swamps and lakes where there are hotels, highways or townhouses. When I call garmin to inform them that the GPS (Nuvi 370) has gotten me lost a few times, which cause me to waste time and gas, I was told that the GPS is meant to be use for recreational purpose, it is not meant to acurately take me from point A to point B.

My advise to anyone who is looking to purchase a GPS may want to scratch Garmin off the list. There is a lot of hype out there about Garmin and that is exactly what it is hype.

Upset

eagan, Minnesota

U.S.A.


1 Updates & Rebuttals

Pj

Altamonte Springs,
Florida,
U.S.A.
More than 20 yrs out of date in Florida

#2Consumer Comment

Sun, January 11, 2009

I have approximately 75 to 100 cars almost every weekend turning around on my property causing damage and I don't know how many more during week who can't find addresses because map is almost 30 yrs out of date. (the road was closed to automobile traffic about 27yrs ago) The city put up new 'dead end' signs and direction about a year ago, previously, I was getting up to 500 cars a weekend I cannot repair fence post as quick as people knock them down (its also a reflection on poor driving standards in central Florida) I have contacted most other companies who updated their maps in October 2007. Garmin are pretty much impossible to contact unless your a consumer. The map update prices vary so most people never update, because its going to cost up to $100.00. Garmin is a rip off as its never made clear anywhere that you only get one free update and the time frame is very limited (30 days from first satellite pick up, I checked on their site)

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