Momo
Killeen,#2UPDATE EX-employee responds
Fri, June 05, 2009
I would suggest that you do a conference call with USA funds and GRC. If GRC is contacting you Sallie Mae no longer has the loan so it is no point in you contacting them. USA Funds is the guarantor of your loan and they use GRC to collect on their behalf. So you should do a conference call with those two companies to see what they have to say. And if they tell you to call Sallie Mae, request to speak to a supervisor and get all three of them on the line and keep going up the chain of command until you get an answer...