- Report: #430436
Complaint Review: GNS Inc Acai Berry -Fraud - Arvada Colorado
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GNS Inc Acai Berry -Fraud
6452 Figstreet Suite A Arvada, 80004 Colorado, U.S.A.
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GNS, Inc Acai Berry -Fraud Company bills credit card without permission, ldoesnt accept returns policy, doesnt answer phones and defrauds customers.. Arvada Colorado
This company states on ads they were endorsed by Oprah Winfreey show but in actual reality it is not true, its another company not GNS, Inc. There pills are not weight loss ingrediants, and company doesnt accept returns like stated, and will not answer there phones, they put false contact information and phone numbers and possibly street address, they bill your credit card in payments of 79.95 each time that are not authorized by the customer and keep billing and sending products even after you try numerious times to stop and return they say, and after you cancel youre credit card they then call and talk! Still all lies this company respresents. I advise anyone not to do bussiness with this fraudlient company. There scammers and crooked thiefs!
When I called my credit card company they informed me this is a perimod scheme that defrauds customers and watch out and do not do bussiness with these people. Its all a scam! They have had overwhelming reports of fraudlent credit card activity from this company unauthorized!
My advice cancel youre credit card immediately! They do not offer a 100 percent guarantee shiap back if not happy. Its all a lie and bogus, they will not answer phones or put correct info down and keep billing youre card.
Jkempo
louisville, Kentucky
U.S.A.
When I called my credit card company they informed me this is a perimod scheme that defrauds customers and watch out and do not do bussiness with these people. Its all a scam! They have had overwhelming reports of fraudlent credit card activity from this company unauthorized!
My advice cancel youre credit card immediately! They do not offer a 100 percent guarantee shiap back if not happy. Its all a lie and bogus, they will not answer phones or put correct info down and keep billing youre card.
Jkempo
louisville, Kentucky
U.S.A.
3 Updates & Rebuttals
Gns
Arvada,Colorado,
U.S.A.
Company Response
#2UPDATE Employee
Sat, June 27, 2009
Our trial offer for ResVer XP is not extended to residents outside of the U.S. Our order page provides no option to enter in any address other than that within the U.S. You may have placed an order through a different company and not for our product. Please double check your bank statement for the company name and telephone number to contact them in regard to your order. You are more than welcome to contact customer service at 1-800-595-4670 if you'd like to verify if your order was placed through our company. Thank you, Supervisor
Hoodwinked
Leichhardt,Australia,
Australia
Gosh These Companies get away with lies as well as Fraud!
#3Consumer Comment
Sat, June 20, 2009
I live in Australia and foolishly ordered a 'free' trial of Resveratrol. I hadn't received the product when they took out 2 lots of payment of $85.90usd. My emails weren't answered. Even worse I found out these pills came from China and shudder to think what was in them. I will fight this tooth and nail and I will get my money back. They will wish they never ever stole money from my bank. YES they did steal money because I did not ever receive the pills. It was unauthorised. Comple fraud and scam and for the life of me I cannot understand why the authorities don't shut these mongrels down. When I finished with what I'm going to do, no one will ever, ever trial any of their garbage products again. I am going to start a massive email campaign and plaster their websites and warn people.
Gns
Arvada,Colorado,
U.S.A.
Company Response
#4UPDATE Employee
Thu, June 11, 2009
In reading your statement it would appear as though you ordered our Acai Berry Edge product. This product was designed as a colon cleanse that has also assisted our customers in experiencing weight loss. The offer for our Acai Berry Edge product is a 21 day trial offer. With our trial offer you are billed just the shipping and handling upfront. We ship out the trial products to our customers. If the products are not returned within the 21 day trial period we would bill the amount of $79.90. All of this was explained in the terms and conditions on the order page and were agreed upon at the time the order was placed. The order would not process unless the agreement was made. This offer in absolutely no way resembles a pyramid scheme. We bill per the agreement made at the time the order was placed. You stated that our company does not accept returns when in fact we do. We offer a 30 day money back guarantee for initial orders; our guarantee begins from the date of purchase. It appears as though you may have been having a problem getting through to our company and we sincerely apologize for this technical issue which has since been resolved. We would like to further assist you with your account, please feel free to contact customer service at 1-800-595-4670. Thank you, Supervisor
