Gns
Arvada,#2UPDATE Employee
Thu, July 09, 2009
LSW, We apologize for any inconvenience this may have caused. Please contact us at 1-800-595-4670 and we will gladly address your concerns and resolve this issue. Sincerely, Supervisor GNS
Investigator
Strongsville,#3Consumer Comment
Fri, October 10, 2008
I just looked over GNS' website and I can see what the consumer is talking about. However, my warning to this consumer and all others is READ BEFORE YOU BUY!! CAVEAT EMPTOR! If there are any "terms and conditions" tied to their offers, legitimate internet companies are required to post their terms on their website. GNS does this prior to any credit card information needing to be entered, usually towards the bottom of the page. Within those terms (which are brief and surprisingly easy to read) it tells you that the "21-day trial" is a free trial period--not a free bottle--for the cost of shipping and handling only. It's a "try it before you buy it" type offer for a full-month's supply of "Slim Seduction" that utilizes rear billing. It also states that shipping and transit time are included in the trial period. No matter how unfair this may seem to a consumer, they place their electronice signature on these terms when they click the "I agree to Terms and Conditions" box and enter their credit card information. That is considered a legal and binding financial agreement. This is why I urge consumers to be smart about their internet orders. ALSO: Any offer on the internet--or anywhere else for that matter--that boasts "FREE* Offer" should be taken with a large grain of salt. The "asterick" (*) implies that there are terms involved, such as extra charges, a membership, etc. A company would probably go bankrupt if they sent out free product with no way of turning a profit.