This company appears to lay in wait for the unsuspecting consumer looking to interact with the IRS (and I suppose, other governmental agencies). I am not an internet engineer, so I do not know how they do it, but type in "SS4" (which is the form you file with IRS to obtain an EIN) into a search engine and they pop up. I did receive what I paid for (overpaid for as I could have gotten the same thing for free from IRS directly) but my point is that I did not realize I wasn't dealing with IRS. In fact, their site appears to pass you through directly to IRS.
Their site also provided an opportunity (for a $49 premium) to expedite the transaction immediately. Luckily, that did not interest me. But guess what? The EIN was returned nearly instantly anyway! Again, these guys appear predatory from everything I saw. Anyway, I asked for a refund but was refused, and was told that their site clearly states that they are not the IRS and that the service can be received at no charge. Yes, I went and checked and the initial page and the last page you click through are the only place you see this and I suppose it satisfies some requirement.
But here's my point: no where do these people present themselves as a value-add alternative to dealing with IRS directly. If someone could tell me what value these guys provided, I might be mollified, but I do not think there is value to talk about, so they don't. Instead, they are a venus flytrap waiting for the less-tnan-suspicious to trip and fall into their trap.
Calling all class-action lawyers and interested AGs!