Have been trying to get refund for the past 10 months. My son bought us tickets from grayhound online and the i became ill stayed in hospital for 11 days with severe kidney diease. i am still recoving so we had to canel. They gae my son back his money for our hotel rooms but grayhound has not.
I call monthly to see whats going on and it's the same story, I sit on the phone for hours. I feel so bad that my son will lose his $212 that he worked so hard for and feel i should pay him back. We are on fixed income and i tell these people i am supposed to keep my stress level down due to my diease but i will fight till the end to pay him back one way or other.
Thank you
Margaret Fisher