- Report: #320702
Complaint Review: Great Atlantic Warranty - Boca Raton Winter Haven Florida
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Great Atlantic Warranty
http://www.gawarranty.com/ Boca Raton Winter Haven, Florida, U.S.A.
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Great Atlantic Warranty Great Atlantic warranty sells warranties that don't pay out claims Boca Raton Winter Haven Florida
Great Atlantic Warranty deals with insurance companies and sells their warranties. They range from a lower rate up to a large rate. The lower rate warranties claims are never paid out. The repair shops cannot get in contact with these insurance companies and eventually charge their customer, who is holding the bag with a warranty that is no good. These lower rate warranties come with three items, when you open them and use them you have basicly voided your ability to cancel the warranty. The owner of the insurance company lives in the Cayman Islands. The owner of Great Atlantic Warranty is only known by the name of Mike Z. None of the employees know his real name. When employees ask what his full name is, they are told that information cannot be divuldged. Someone needs to investigate this company soon. Preferably the media so they can be exposed nationally. Any company that will not give the owners name to the employes(so they know who they are working for), sounds like a scam to me. Now if you by the high rate warranty you have a better chance of getting a claim paid out. There are several catches to getting a claim paid. And for the most part, most everyone who buys the warranty from this company will not get any claims paid out. The attorney General of 18 states have already ban this company from soliciting the residents. Think before you buy from them. And I hope one day and higher official will shut them down. But don't worry, if they do get shut down, you can rest assure that "Mike Z." will start up another company to rip off the public. I am not an employee, employer, nor have I bought from this comapny. I have received this information from a former employee who couldn't bear ripping people off anymore, so they quit and got a new job. I remain anonymous for personal reason, and very good ones at that. Who is Mike Z?????
Ms. t
Shrewsbury, Nebraska
U.S.A.
Ms. t
Shrewsbury, Nebraska
U.S.A.
1 Updates & Rebuttals
Greatatlantichelpdesk0408
Boca Raton,Florida,
U.S.A.
All Claims Treated Fairly
#2UPDATE Employee
Fri, May 23, 2008
Ms. T, I am a Customer Service Representative at Great Atlantic Warranty. For the purpose of this forum please address me as GAWHelpguy. I am posting here to help anyone who feels that they have been ignored or that their claim or request for refund was mishandled. We, as you say, sell a couple of different products. All of the insurance companies we deal with pay their claims. All claims are given equal attention and are reviewed by the insurance companies that issue the policies on a case by case basis. Claims are not denied based on the cost of the policy. I don't know what to tell you about a repair shop not being able to get in contact with the insurance companies. If I was a tech, and I was faced with the possibility of running a credit card or holding for a long moment with an insurance company, I might choose the path of least resistance. That doesn't mean the warranty is no good. Contact information for the mechanic to use is right on the front cover of your warranty documents, this contact information is used frequently by many customers who have no trouble reporting their claims daily. I don't know where the owners of the insurance companies live. If one lives in the Caymans, he is a lucky guy. The owner of Great Atlantic Warranty is known by the name he has had for all of his life, Michael Zambouris. He doesn't live in the Caymans, but right here in South Florida. All of the employees know his real name. Anyone can investigate us at any time. Attorney Generals offices are investigating this entire industry. As I'm sure that you are aware, there are many industries on which whole scale queries are being performed. We are not banned from doing business anywhere. Always think before you buy from anyone. Ask all the questions you can think of asking, every time.
