Tonia
Youngstown,#2Consumer Comment
Mon, January 26, 2004
We are dealing with this exact situation at this point. I have been calling them, only to get rude people who speak to me as if I am a 5 year old. I have done some research on this and they can't legally force you to buy ins. But, they don't seem to know this fact. We have more than enough coverage and what they do is add their more expensive lesser coverage ins.on to your account and then when you make a payment ON TIME deduct first the ins., that was purchased against your will, making your payment deficient. I actually have an appointment with an attorney on Friday to discuss this matter. I am so tired of dealing with them and their bad business practices.