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  • Report:  #1470242

Complaint Review: Grove Star Moving - Charlotte NC

Reported By:
william - Victoria, TX, United States
Submitted:
Updated:

Grove Star Moving
552 Griffith Rd Charlotte, 28217 NC, United States
Phone:
(704) 750-9171
Web:
www.grovestarsmoving.com
Tell us has your experience with this business or person been good? What's this?

There is no way I will ever use them again and would recommend that you pack for yourself if you feel the need to use them. I paid the extra for the "white" glove service. Which was supposed to include wrapping, packing, moving, and furniture setup. What I got was boxing, not wrapping and packing. The boxes were not marked and I had no idea what I would find when I opened a box. And even if I was ok with that, I was not ok with my electronics just thrown in a box. Nor was I ok, with my work desk being taken apart and not put back together or a bookcase place on top of a file cabinet in my new home. I attempted to contact the company and file a complaint and what I got was "So what do you want us to do, I am on a call with a customer." They were great up until the day of the move.



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