Larry
61523,#2Author of original report
Fri, April 01, 2005
I have had several conversations with Guaranteed Advertising and they have made All things right. Thank You. Larry
Larry
61523,#3Author of original report
Fri, April 01, 2005
I have had several conversations with Guaranteed Advertising and they have made All things right. Thank You. Larry
Larry
61523,#4Author of original report
Fri, April 01, 2005
I have had several conversations with Guaranteed Advertising and they have made All things right. Thank You. Larry
Larry
61523,#5Author of original report
Wed, January 19, 2005
Company Information GUARANTEED ADVERTISING 2131 E. Broadway Road #3 Tempe, AZ, UNITED STATES, 85282 Complaint Information Complaint Type: General Complaint Date Received: 1/16/2005 Primary Complaint Classification: Guarantee or Warranty Issues Secondary Complaint Classification: Complaint: This is an onward dispute with Guaranteed Advertising. After DiscoverCard credited my account back $3400.00, they said there was nothing more they could do, that the website I purchased was up and running, so the $995.00 for the purchase of that website they could not credit back. On 06/16-04 I had a demand letter sent to them by the Law Offices of Nancy D. Petersen, P.L.C. of Phoenix, Az. Guaranteed Advertising never responded to that letter. So I decide to use the website, since I was paying for that part of the charge. On my website I posted a warning concerning my feelings about this website. On 01/14/05 Guaranteed Advertising said they would no longer let me have access to my website. I can no longer use or access the control panel to this website that I have purchased!The total amount I charged was for $4395.00. The total amount refunded was only $3400.00. The software they said I purchased was $995.00, which I don't even have or have access to, I want my money refunded back to me. This is the letter Guaranteed Advertising sent to ripoffreport.com: This is in regards to a complaint filed on June 25, 2004 by Mr. Larry Reisbig. Mr. Reisbig purchased an e-commerce store on February 02, 2004 from Guaranteed Advertising with additional advertising to drive clients to his website.Our company sells and develops systems management software and clients come to us to purchase the custom developed online e-commerce stores. Mr. Reisbig received his e-commerce store along with the additional advertising he purchased at the time of sale.No one is allowed to return Windows to Office Max, because you can copy it. Same with the website, once it is built with your name on it, there is nothing to prevent the client from making a thousand copies. End of Letter: How can I make copies of something I have no software, or control of? Desired Settlement: Refund Desired Settlement Explaination Here is a copy of the guarantee they sent to me: Mr. Reisbig, The risk free guarantee on your campaign is contingent on 1 full year of performance, commencing and effective as of the date of purchase as follows: If for some reason you don't make at least 100% of your money back on the setup of the website from all the prescriptions generated over the first 12 months online, call our office and we will cut you a check for the difference. I do look forward to helping you make money with this enterprise, and anxiously await hearing from you so we can walk you through how to initiate this campaign effectively. Please call if you have any questions whatsoever. Sincerely, Nicholas Goodman Marketing Director. 1-866-999-7674 Product or Service: Model Number: Account Number: Order Number: Salesperson: Payment Made: Yes Purchase Price: 995 Disputed Amount: 995 Payment Method: Credit Purchase Date: 2/23/2004 Problem Date: Complaint Dates: 1/14/2005 The Bureau that will handle your Complaint is : The Better Business Bureau 4428 N. 12th Street Phoenix,AZ 85014 -4585 Email: [email protected] URL: www.phoenix.bbb.org Phone: (602)264-1721 Fax: (602)263-0997