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  • Report:  #39617

Complaint Review: Hartz Moutain Corp. - Secaucus New Jersey

Reported By:
- Mooresville, North Carolina,
Submitted:
Updated:

Hartz Moutain Corp.
400 Plaza Drive Secaucus, 07094 New Jersey, U.S.A.
Phone:
800-275-1414
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
While brushing my beautiful Siamese 8 month kitten, I notice 2 fleas. I purchased the Hartz Advanced Plus Flea & Tick over the counter product. Following the instructions carefully and reading the packaging to see if there was an insert with warnings, i.e., may be harmful to pet. There was only a warning of skin irratation to the cat and a Human warning of eye irratation.

I proceeded to apply it from her shoulder blades to her tail. Immediately she didn't like it on her. She began licking it making me even more worried, I took the box again turning it making sure I didn't miss an insert or Warning can be hazardourous to animals.

Within hours she became irritable, vomiting, her belly swelled, she slavated all over, frequent urination and no bowel movements, she stopped eating her eyes became clouded and she was restless and lathriqic.

Upon waking the next morning she was in real bad shape. I took her to the sink and washed the Hartz stuff off. She let me put her in the sink and put water on her. It was like she was so happy to have it off of her.

Again within hours she started showing noticable changes. Her eyes cleared up, her belly shrunk, she began eating within 6 hours of removing the flea and tick product. I took her to the Vet to test her for liver damage and to make sure she was alright.

$150.00 it cost me to never use this product again. I called Customer Service and requested they pay me back and most of all put a warning in the box alerting pet owners that their product has possible side effects. If we can put warnings on products humans use, why not alert pet owners that these side effects exist for their pets.

If I would have seen it could have cause my poor kitten this much pain, I would have never applied it on her. I not only am requesting my $150.00 back, I want Hartz Moutain to be responsible to place this warning on their product.

Gloria

Mooresville, North Carolina
U.S.A.


2 Updates & Rebuttals

Elvera

Carrollton,
Texas,
U.S.A.
Please use natural products for pets, they do work

#2Consumer Suggestion

Wed, January 01, 2003

Hi, I couldn't help but respond to this report. I am an animal lover, and cats are my biggest joy. I had a cat that just recently died, she was 20 years old. I had her from the very beginning, just a couple of months old. What happy times we had together. After that I got a Kitty from the shelter. I am very sorry this happened to your beloved cat. My suggestion is to use natural products for your pet. I have successfully used Shaklee's Basic H as 1) a flea wash 2) put it in their ears to kill mites 3) I even put it in the water to cook beans Basic H is made from soy beans and totally non-toxic. With this product, less is more. Very little is needed. If accidentally a large ammount is swallowed you only need to drink a lot of water. The action of Basic H is that it is a surfectant, meaning the water's resistance is less. So instead of forming drops it immediately is able to wet something. What happens to fleas or mites is that they are immediately stripped of their protective oils and they sink and drown in the water. This method has been very good since my Kitties didn't have to deal with any toxic after-effects. It's good for cutting grease when dishwashing, too. I'm sorry I sound like a commercial. I have used their products for over 20 years and will never use anything else. No, I don't sell it. Please search the net and you will find plenty of info or look in your local telephone directory. Hope this helps,


sara

livonia,
Michigan,
U.S.A.
Bad for cats.

#3Consumer Suggestion

Tue, December 31, 2002

I wouldn't use any of the products offered for flea & tick removal for cats if I were you. Cats have a need to clean themselves and unfortunately will even lick pesticide off of themselves. I found out from my vet years ago that the only safe way to remove fleas is by picking them out. Get yourself a fine toothed comb from either a pet store- or if you don't mind everyone staring at you, get a lice comb at the drugstore, it's usually cheaper that way. Also, this is a little bit off of the subject, but, be careful when getting vacinations for your cat. Most are safe, but the ones that contain live or modified viruses are not a good idea, especially since you know that your cat is sensitive. Your vet might not admit it, especially since they have a HUGE markup on the price of the shot, not to mention if your cat got sick you probally would be taking them back to them for treatment, but I know of several cats that have started getting ill after getting modified live virus shots, unfortunately, none of them made it. (Sorry for the run-on sentence.) They might have been especially sensitive, but it's still a shame. You can actually order most of the vacinations (not rabies)needed by your cat (or dog) from online stores and save a bundle. The one that I use is Doctors Foster and Smith, but there are other stores too. Even if you don't want to order anything, they have the information about what is in the vacinations so you know if they contain any form of a live virus. If you did buy the vacinations, you would have to order the syringes too, but they have them available individually for 20 cents each. You would have to be comfortable giving your pet a shot, but it's pretty easy. All you have to do for most of them is pinch some skin together in between the shoulder blades and give them the shot in the skin that you are holding. I've saved a lot of money in vet costs by going that way. Good luck with your cat!

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