- Report: #1171117
Complaint Review: Health Insurance Innovations - Internet
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Author Not Confirmed
Why?
Health Insurance Innovations
Internet, USA
Phone:
954-606-9070,1-877-376-58
Web:
Categories:
Business Rating:
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Health Insurance Innovations HBC Kept charging my bank account after cancelling policy. Rude customer service when speaking to supervisor. Hanging up phone numerous times if you complain about issue Unknown Internet .
This company will try every delay method possible to keep you from cancelling policy such as requiring dates you cancelled in e-mails or text youve sent to hanging up on you when you call. They keep presenting a charge to your bank for payment even after contacting them to cancel. Will not provide refunds if you can keep them on the phone long enough to explain why. Rude customer service as they will hang up on you if any critisism is shown or provided. The supervisor Carol is very proficient at doing this. A complete fraud as far as I am concerned. Presented as health insurance when enrolling but told after verification it is just a discount program. This company should be investigated at very least. Premiums are not only expensive but not what you are charged or what you pay for. Good luck if you need to cancel. They also require who your provider is. this is none of their business as far as I am concerned. Do not enroll with this company they are a complete farce.
