- Report: #632852
Complaint Review: Hewlet Packard HP - Internet Internet
Reported By:
azileretsis -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hewlet Packard HP
Internet, Internet, United States of America
Phone:
Web:
http://www.hp.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hewlet Packard, HP HP Warranty , Internet
My case number is 7501592544.
I just spoke with Oscar: 5011237, located at Dallas, TX. They refused to fix my computer though it is still under factory warranty until 01/2011. they told me to go fix it at a local computer store.
I called concerning a problem with my new HP Touchsmart Tx2 laptop which I bought in Singapore with an International warranty.
My laptop was not turning on with caps lock and num lock flashing. From the forums online, this means it is a problem with the CPU.
I called HP customer support and spoke with Jabraim (Manager Moina) in Mubai India for close to an hour before they told me they would escalate the issue. After 24H, I called them and they told me the warranty is not covered for the US.
I would like my laptop fixed or replaced.
I just spoke with Oscar: 5011237, located at Dallas, TX. They refused to fix my computer though it is still under factory warranty until 01/2011. they told me to go fix it at a local computer store.
I called concerning a problem with my new HP Touchsmart Tx2 laptop which I bought in Singapore with an International warranty.
My laptop was not turning on with caps lock and num lock flashing. From the forums online, this means it is a problem with the CPU.
I called HP customer support and spoke with Jabraim (Manager Moina) in Mubai India for close to an hour before they told me they would escalate the issue. After 24H, I called them and they told me the warranty is not covered for the US.
I would like my laptop fixed or replaced.
