- Report: #614371
Complaint Review: Hewlet Packard HP - Palo Alto California
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Author Not Confirmed
Why?
Hewlet Packard HP
3000 Hanover Street Palo Alto, 94304-1185 California, United States of America
Phone:
(650) 857-1501
Web:
www.hp.com
Categories:
Business Rating:
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Hewlet Packard, HP HP Extended warranty scam Palo Alto, California
Hp contacted us through email saying our warranty is running out and we can extend it . We called to extend it for 2 years . I tried to get service work 1 year and 1 month during the 2 year extended warranty . Well now they say the 2 years starts from the purchase of the laptop date not after the free 1 year warranty runs out . When I talked to Hp when buying this warranty they did not say it started in the 1st year that already had 1 year from manufacture warranty on it . So it is not an extended warranty it will cover the 1st year that already ran out and had a free warranty on it . This company is just a big scam . I sent this off to my attorney
generals office about it being a scam . I hope someone finally puts a stop to HP for doing this practice and getting away with it .
generals office about it being a scam . I hope someone finally puts a stop to HP for doing this practice and getting away with it .
