- Report: #394428
Complaint Review: HireAHelper LLC - San Diego California
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Author Confirmed
Why?
HireAHelper LLC
2160 Cowley Way San Diego, 92110 California, U.S.A.
Phone:
866-994-4473
Web:
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HireAHelper LLC Scams People Into Picking Illegitimate Movers From Their Website By Listing Fraudulent Reviews San Diego, California
Hireahelper.com provides a list of movers (and other general helpers) on their website from which you can pick from and pay for in advance. This list includes what are supposed to be reviews from previous customers for each mover or helper.
I picked DA Moving, Inc based on what I thought were rave reviews from previous customers. As it turns out, I have every reason to believe that many reviews listed on Hireahelper.com are fraudulent and that Hireahelper.com condones unethical and illegal behavior from their movers for their own financial benefit.
First of all, my own negative review of DA Moving which I posted after receiving their services was edited by someone else several hours later and completely rewritten to be positive. I notified Hireahelper about this, and they refunded the money I paid to them in advance (but not the money I was forced to pay DA Moving) with the explanation that DA Moving had infiltrated my account via a security leak - namely that they obtained the last four digits of my credit card number to identify themselves as me.
As it turns out, Hireahelper.com has complete control over the reviews on their site. I rewrote my negative review again, and this time it was deleted. I rewrote it a 3rd time. The 3rd time my review was kept negative but the text was replaced with text cut and pasted from an earlier email which I sent to Hireahelper with my original complaint - certainly not what I wanted to say in my review.
I have witnessed other reviews on Hireahelper.com being changed or deleted. I have every reason to believe that Hireahelper.com manipulates reviews to make them misrepresentative of their actual movers.
Hireahelper.com still maintains a relationship with DA Moving, Inc even though they agree that I was "ripped off", and any negative review that I post for DA Moving either gets rewritten or deleted.This fact is confirmed by the fact that DA Moving did such a poor job, they could never be representative of the reviews that they have for themselves on Hireahelper.
Hireahelper continues to keep their reviews positive, and it's proven that Hireahelper can change or delete a review at their own will.
Stuart
Seattle, Washington
U.S.A.
I picked DA Moving, Inc based on what I thought were rave reviews from previous customers. As it turns out, I have every reason to believe that many reviews listed on Hireahelper.com are fraudulent and that Hireahelper.com condones unethical and illegal behavior from their movers for their own financial benefit.
First of all, my own negative review of DA Moving which I posted after receiving their services was edited by someone else several hours later and completely rewritten to be positive. I notified Hireahelper about this, and they refunded the money I paid to them in advance (but not the money I was forced to pay DA Moving) with the explanation that DA Moving had infiltrated my account via a security leak - namely that they obtained the last four digits of my credit card number to identify themselves as me.
As it turns out, Hireahelper.com has complete control over the reviews on their site. I rewrote my negative review again, and this time it was deleted. I rewrote it a 3rd time. The 3rd time my review was kept negative but the text was replaced with text cut and pasted from an earlier email which I sent to Hireahelper with my original complaint - certainly not what I wanted to say in my review.
I have witnessed other reviews on Hireahelper.com being changed or deleted. I have every reason to believe that Hireahelper.com manipulates reviews to make them misrepresentative of their actual movers.
Hireahelper.com still maintains a relationship with DA Moving, Inc even though they agree that I was "ripped off", and any negative review that I post for DA Moving either gets rewritten or deleted.This fact is confirmed by the fact that DA Moving did such a poor job, they could never be representative of the reviews that they have for themselves on Hireahelper.
Hireahelper continues to keep their reviews positive, and it's proven that Hireahelper can change or delete a review at their own will.
Stuart
Seattle, Washington
U.S.A.
2 Updates & Rebuttals
Skrasna
Seattle,Washington,
U.S.A.
Hireahelper redeems themselves entirely and is now recommended.
#2Author of original report
Wed, November 26, 2008
The company Hireahelper has resolved the issue in good faith after this report was filed. They dropped DA Moving from their list of helpers, and they contacted me to let me know. They put pressure on DA Moving to refund my money, and they were successful. I am confident that the company has permanently resolved the problem for me and all customers going forward, and although I believe that I did nothing wrong by using ripoffreport.com to file a complaint, I feel that the permanent nature of this report is no longer what I wish for this company, and the company has redeemed themselves to the point where they deserve to have this negative publicity completley removed. I believe that they will operate in good faith and sound judgement going forward. Since they've redeemed themselves so well, I would not hesitate to use them again. I've been allowed to remove this same report on other consumer advocate web sites with this explanation, but ripoffreport.com does not remove any reports - which I disagree with, but they're radical.
Skrasna
Seattle,Washington,
U.S.A.
HireAHelper Redeems themselves!
#3Author of original report
Mon, November 24, 2008
Horray for HireAHelper! HireAHelper has redeemed themselves by dropping DA Moving from their website. I'm glad to see that they care enough about their services to make this change. I hope that in the future HireAHelper will allow the reviews of their movers to occur naturally and not try so hard to make their movers look perfect.
