- Report: #99836
Complaint Review: Holiday Enterprises - Holiday Ink Half Price - Buford Georgia
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Author Confirmed
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Holiday Enterprises - Holiday Ink Half Price
2144 Buford Highway, Suite 211-A, Buford, 30518 Georgia, U.S.A.
Phone:
800-433 9866
Web:
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Holiday Enterprises - Holiday Ink Half Price ripoff our money for ink cartridge distributorship BEWARE!! WE LOST $22,000! Buford Georgia
Potential Distributors: BEWARE!! WE LOST $22,000!
In November 2003, we purchased a distributorship from Holiday Enterprises, Holiday Ink Half Price that enabled us to buy HP, Cannon, Epson compatible ink cartridges from them for re-sale. We want you to know about the problems we have with Holiday Enterprises.
Poor Quality: Holiday ink cartridges have high, 13%, failure rate versus the company's claim of 1% failure rate. Problems ranged from ink cartridges printing everything in red, printing text with missing lines, missing columns, printing in 'weird' colors, ink leaking out of cartridges, ink smudging, partially-filled cartridges, cartridges that cannot even be installed Although there is a 100% money back guarantee, our customers have lost confidence in the products.
Misleading Sales Projection: Holiday claimed an average sale of 8 ink cartridges per rack per day. Our experience was a dismal 0.65 unit per rack per day. We worked very hard to set up the business and spent numerous hours trying to work it. We made A signs to better attract customers, printed and distributed brochures, provided laminated cross-reference sheets, etc. The initial response to the ink cartridges was good, but because of the poor quality, the business kept sliding despite all our efforts.
High Price of Products: The slogan for Holiday ink business is INK Half Price. (We were even provided advertising posters to that effect.) The slogan misled us into believing that we can buy the Holiday cartridges at a price in which we can re-sell them at half the normal retail price of brand-name cartridges. However the HP compatible cartridges were priced too high for us to sell them at half price' half the retail of brand-name cartridges. Holiday told us to price them higher; in one instant we would have to sell at 80% the price of brand-name cartridge to make a 75 cents profit. Some of our customers complained that the INK Half Price poster was misleading.
Misleading Reference: One of the references provided by Holiday turned out to be an employee!!!
Delayed Delivery: After signing the contract with Holiday, we sent our money and received a welcome letter stating that we would receive the products in 14 28 days. We received the racks for the business after 6 weeks, and we received the ink cartridges after 10 weeks. After the initial delay, on at least 2 occasions, orders and exchanges took more than a month to fill (the contract stated that orders would be filled in no more than 20 days).
The Vice President of the company serviced our account and he provided good service but that couldn't save our business. The poor quality products condemned our business to failure.
We invested $25,000 in the business, and to date have collected $3,000 from the sales of about 300 cartridges. We wanted to terminate the distributorship and return the remaining 75% inventory. We were told we would only get back about $5,400. RIPOFF!
Crystal
Longmont, Colorado
U.S.A.
In November 2003, we purchased a distributorship from Holiday Enterprises, Holiday Ink Half Price that enabled us to buy HP, Cannon, Epson compatible ink cartridges from them for re-sale. We want you to know about the problems we have with Holiday Enterprises.
Poor Quality: Holiday ink cartridges have high, 13%, failure rate versus the company's claim of 1% failure rate. Problems ranged from ink cartridges printing everything in red, printing text with missing lines, missing columns, printing in 'weird' colors, ink leaking out of cartridges, ink smudging, partially-filled cartridges, cartridges that cannot even be installed Although there is a 100% money back guarantee, our customers have lost confidence in the products.
Misleading Sales Projection: Holiday claimed an average sale of 8 ink cartridges per rack per day. Our experience was a dismal 0.65 unit per rack per day. We worked very hard to set up the business and spent numerous hours trying to work it. We made A signs to better attract customers, printed and distributed brochures, provided laminated cross-reference sheets, etc. The initial response to the ink cartridges was good, but because of the poor quality, the business kept sliding despite all our efforts.
High Price of Products: The slogan for Holiday ink business is INK Half Price. (We were even provided advertising posters to that effect.) The slogan misled us into believing that we can buy the Holiday cartridges at a price in which we can re-sell them at half the normal retail price of brand-name cartridges. However the HP compatible cartridges were priced too high for us to sell them at half price' half the retail of brand-name cartridges. Holiday told us to price them higher; in one instant we would have to sell at 80% the price of brand-name cartridge to make a 75 cents profit. Some of our customers complained that the INK Half Price poster was misleading.
Misleading Reference: One of the references provided by Holiday turned out to be an employee!!!
Delayed Delivery: After signing the contract with Holiday, we sent our money and received a welcome letter stating that we would receive the products in 14 28 days. We received the racks for the business after 6 weeks, and we received the ink cartridges after 10 weeks. After the initial delay, on at least 2 occasions, orders and exchanges took more than a month to fill (the contract stated that orders would be filled in no more than 20 days).
The Vice President of the company serviced our account and he provided good service but that couldn't save our business. The poor quality products condemned our business to failure.
We invested $25,000 in the business, and to date have collected $3,000 from the sales of about 300 cartridges. We wanted to terminate the distributorship and return the remaining 75% inventory. We were told we would only get back about $5,400. RIPOFF!
Crystal
Longmont, Colorado
U.S.A.
2 Updates & Rebuttals
Nick
Buford,Georgia,
U.S.A.
THE CORRECTION TO THE COMPANY CONFUSION
#2REBUTTAL Owner of company
Wed, November 03, 2004
NOVEMBER 3,2004 IN REBUTTAL TO "THE COMPANY NAME CONFUSION" REPORTED 10/19/2004 BY LEGAL COUNSEL "LISA" FOR INK HALF PRICE, LET ME BE VERY CLEAR: THE COMPLAINT FILED AGAINST HOLIDAY ENTERPRISES, INC ORIGINATED BECAUSE, BOB SMITH / INK HALF PRICE WAS HOLIDAY ENTERPRISES, INC. INK PROVIDER FOR APPROXIMATELY 4 MONTHS. DURING THAT TIME HE WAS PAID IN FULL FOR PRODUCT BY HOLIDAY BUT FAILED TO SHIP COMPLETE ORDERS. THIS OCCURED WITH MANY OF HOLIDAY ENTERPRISES, INC. CUSTOMERS REQUIRING HOLIDAY TO PURCHASE PRODUCT A SECOND TIME FROM ANOTHER VENDOR AND CURE SMITH'S SHORTAGES. A TRUE COMPLETE ACCOUNT OF INK HALF PRICE AND MR. SMITH'S ACTIONS CAN BE OBTAINED BY OBTAINING A COPY OF A FULTON CO. (GA) LAWSUIT FILED BY HOLIDAY ENTERPRISES, INC. AGAINST INK HALF PRICE AND BOB SMITH, CASE NO. 2004CV80775. THERE IS NO CONNECTION BETWEEN HOLIDAY ENTERPRISES, INC., dba HOLIDAY INK AND INK HALF PRICE OR MR. SMITH.
Lisa
Atlanta,Georgia,
U.S.A.
Company Name Confusion
#3Consumer Comment
Tue, October 19, 2004
As legal counsel for Ink Half Price, Inc., we would like to make consumers aware that Ink Half Price, Inc. is a separate and distinct company from Holiday Enterprises and Holiday Ink Half Price and are not affiliated in any way. Moreover, there are currently two pending lawsuits concerning the unlawful trademark and copyright infringement on behalf of Holiday Enterprises, to the detriment of Ink Half Price, Inc. The complaints listed in the Rip-Off Reports do not relate, in any manner, to my client, Ink Half Price, Inc.
