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  • Report:  #824070

Complaint Review: Home Choice Warranty plans - Pembroke Pines Florida

Reported By:
Nancy - Fontana, California, United States of America
Submitted:
Updated:

Home Choice Warranty plans
320 S.Flamingo Rd #338 Pembroke Pines, 33027 Florida, United States of America
Phone:
18003916554
Web:
www.myhomechoiceplans.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought th warranty to save money. I used it to fix my dishwasher , paid the $65 thought it was all fine . This was in July of 2011. I also used it and paid to get my a/c fixed. The contractors still have not been paid. The contractors like myself have tried to get their payment with no luck. Payment is always in the mail, "Franklin" claim mngr is always out to lunch. I already wrote Florida atty General, CA atty General and filed a claim with florida Dept of financial services at 850-413-3089. I hate to have to waste so much time on this but my credit is to important to let some stupid company trash it! The cust service reps are rude, lazy and not trained. If nothing else .. please DO NOT BUY THIS WARRANTY!!!!!

The financial services dept is personally going to their office and getting back to me in 2 to 3 weeks. I hope he has better luck but at least I know that 2012 will be the last year Home Choice will  be ripping people off! Be crareful for we know they will still try under another name.



1 Updates & Rebuttals

Nancytkn

Fontana,
California,
United States of America
Heard back from Florida Consumer Services

#2Author of original report

Tue, March 20, 2012

I received the letter today stating that the gentleman physical wen tot the place of Business to of course no avail.

The letter states After a careful review of the information presented, we regret to inform you that the Division has exhausted its efforts to bring your concerns to a satisfactory conclusion.

Then they say if I wish to pursue further I may wish to contact an attorney.  They go on to say As a part of the complaint handling process, we have informed one or more areas of the Department about possible regulatory issues presented in your file. And if they need any further information they will contact me. Hello! They got nowhere also! Can I get help?!



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