- Report: #1039773
Complaint Review: Home Depot - Wichita Kansas
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Author Not Confirmed
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Home Depot
3350 N Woodlawn Wichita, Kansas, United States of America
Phone:
316-681-0899
Web:
Categories:
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Home Depot Worthless Tool (Husky) Warranty Wichita, Kansas
Unlike Sears, Snap-on or other tool companies that will trade out a broken or defective tool by presenting the broken item Home Depot requires that you hold a receipt.
Purchased a Black Chrome socket set about 8 years ago, and recently the ratchet developed a problem. Took it back for replacement, store person didn't have authority to exchange (on a Sunday) they had to call Husky on Monday, and then would only exchange with a receipt.
This is not the industry accepted procedure. If you depend on your tools I wouldn't waist my time with with Home Depot or Husky. I suggest you go else where to purchase real tools.
FPD
Purchased a Black Chrome socket set about 8 years ago, and recently the ratchet developed a problem. Took it back for replacement, store person didn't have authority to exchange (on a Sunday) they had to call Husky on Monday, and then would only exchange with a receipt.
This is not the industry accepted procedure. If you depend on your tools I wouldn't waist my time with with Home Depot or Husky. I suggest you go else where to purchase real tools.
FPD
