- Report: #889259
Complaint Review: HoneyColor - Scottsdale Arizona
Reported By:
Shannon -
Springfield, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HoneyColor
15111 N. Hayden Rd., Ste 160, PMB 353 Scottsdale, 85260 Arizona, United States of America
Phone:
(480) 624-2599
Web:
www.honeycolor.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HoneyColor No product, no response from customer service, 4 months of waiting, responds immediately to inquiries about potential future purchases Scottsdale, Arizona
In early March, I ordered contact lenses from HoneyColor.com. They were said to have been shipped a week later. It is now the end of May and I have received nothing.
When I first contacted customer service, I received the response that my package had been "unclaimed and returned", which is a load of bull because the tracking information said it was still out of the country. I also work nights, so I was home ALL DAY to get the mail or hear any delivery drivers knocking.
Over the last 3 months, I have emailed them daily and have received no response. No refund, not even a "we're sorry". Out of curiosity, I created a new email address and emailed them with fake interest in purchasing a large quantity of lenses. They responded immediately.
The internet is rife with complaints about this company and I wish I'd read all of the negative reviews before making my purchase. I will continue to hound them daily about this. It's been 3 months and I haven't given up. I will continue until I get a response.
BEWARE of HoneyColor and shop for your lenses elsewhere!
When I first contacted customer service, I received the response that my package had been "unclaimed and returned", which is a load of bull because the tracking information said it was still out of the country. I also work nights, so I was home ALL DAY to get the mail or hear any delivery drivers knocking.
Over the last 3 months, I have emailed them daily and have received no response. No refund, not even a "we're sorry". Out of curiosity, I created a new email address and emailed them with fake interest in purchasing a large quantity of lenses. They responded immediately.
The internet is rife with complaints about this company and I wish I'd read all of the negative reviews before making my purchase. I will continue to hound them daily about this. It's been 3 months and I haven't given up. I will continue until I get a response.
BEWARE of HoneyColor and shop for your lenses elsewhere!
